BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-18-2007, 08:57 AM   #1 (permalink)
Thumbs Must Hurt
jastclark's Avatar
Join Date: Feb 2006
Location: Cincinnati, OH
Model: 9850
OS: 7.1
PIN: options>status
Carrier: Verizon
Posts: 64
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Sync Issues folder sends to handheld

Please Login to Remove!

I have run into a strange issue. In the company i Work for we have some users using OUtlook 2007 in cached mode. Those users that have blackberries also are seeing duplicate messages in their mailboxes. One message will show in the Inbox and the other will show in the conflicts folder under sync issues. That message only appears once the BES has forwarded the message to the handheld. I have called T-Support and they said call Microsoft but there has to be something else to it. Has anyone else run into this? My BES server is 4.1.3.

Old 06-18-2007, 09:07 AM   #2 (permalink)
BlackBerry Extraordinaire
Join Date: Mar 2007
Model: Z10
Carrier: Fido
Posts: 1,068
Post Thanks: 6
Thanked 30 Times in 29 Posts

I know that previos versions of Outlook in cached mode had problem like that. If possible, try use Outlook without cached mode and see if that helps. But in my case I was getting just duplicates in the HH not in Outlook.
Hope it helps.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.