BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-11-2005, 01:38 PM   #1 (permalink)
New Member
 
Join Date: Mar 2005
Location: Miami, FL
Model: 9530
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Adding user to BES 4.0 from another site.

Please Login to Remove!

I recently (3 months ago) installed BES 4.0 on our corporate exchange server and now wish to deploy the BES server accross multiple sites. I have a couple of questions. Do I need to install BES 4.0 on each of the other sites exchange servers? And if I do, will I require a separate license for each server?

Also, does BES require me to set up a different database on each server? Or can I share the database on the Corporate server?

My questions all arose because I have to add a new Blackberry user from our NY office (whose exchange mailbox resides in NY) to the "Blackberry" system, but the only BES server in my organization resides back at Corporate. I tried just adding him as a new user from the BlackBerry Manager, going through the Global Address List, but it was unsuccessful.

Edit: All sites our connected via frame relay (some fractional/some full). Will "centralizing" my BB users cause any increased latency b/w the sites? I'm not quite sure how bandwidth intensive BES is.



TIA.

Rob

Last edited by monzter : 05-11-2005 at 01:42 PM.
Offline  
Old 05-11-2005, 01:55 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
udontknowjack's Avatar
 
Join Date: Aug 2004
Location: State of Confusion
Model: 9000
Carrier: T-Mobile
Posts: 483
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You can run accros sites and via a WAN but you need some good bandwidth. One person on a remote location shouldn't be a big deal. BES uses mapi and mapi is chatty so it does have some impact on bandwidth. I have my BES servers in one data center and have users on exchange sites all over the country without much delay. The issue may be that your besadin ID doesn't have sufficient rights on the exchange server in NY. Check permissions.
Offline  
Old 06-14-2005, 12:22 PM   #3 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100G
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have a similar question but with a bit of a twist. In addition to needing to add a handful of people in other sites, the Exchange sites exist in a different subdomain within the same AD forest. The BES service account does not have permission to access mailboxes on the Exchange servers in the other sites. I gave the BES service account full mailbox access to one of the mailboxes in an other site that I am trying to add but I get the following error, "Failed to add user (username) to the BlackBerry Server. Unable to open database for user". Is this still a permissions problem or will I be required to install a dedicated BES in each site?

Thanks,
mikesbark
Offline  
Old 06-14-2005, 12:50 PM   #4 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

It is most likely a permissions issue. Be sure to add the correct permissions to each Exchange server that you will serve users from. This is outlined in the Installation Guide. The BES is limited at the AD forest level, provided that each domain can talk with one another, so your cross-domain issues shouldn't be a problem. I'd definitely look at permissions.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 06-14-2005, 01:29 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
udontknowjack's Avatar
 
Join Date: Aug 2004
Location: State of Confusion
Model: 9000
Carrier: T-Mobile
Posts: 483
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just to add. The BES admin ID has to have administore store priviledges on the store the mailbox is in, not just permissions on the mailbox.
Offline  
Old 01-17-2006, 09:53 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2005
Model: 7520
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Multiple Exchange Server 1 BES Server

Same kinda of issue. But this is my setup and need help activating a phone.
I have a BES 4.0 server installed and connected to our exchange server.
We also have a another exchange server different location and different domain.
We are all in the same forest.
I want to serve a person from the other exchange server on my BES server.
I added him to my BES server and I see that his exchange server is the different domain. but we can't get his phone to activate (it just sits on "Activating..." I think his email domain is pointing, cause his email domain is pointing to a different location then ours and how can the BES register him?
Is it a rights issue. which i have not checked yet..

Thanks.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Genuine OEM Apple Aluminum Wireless Bluetooth Keyboard A1255 - USED
$33.95
Genuine OEM Apple Aluminum Wireless Bluetooth Keyboard  A1255 - USED  picture100* OEM Apple iPhone 6 , Glass Broken, Working LCD & DIGITIZER
$850.0
100* OEM Apple iPhone 6  , Glass Broken, Working LCD & DIGITIZER pictureOem Apple Vibrating Mecanism
$22.0
Oem Apple Vibrating Mecanism picture24 x Inkjet Cartridges ( 6 Sets ) Non-OEM With Epson T1291,T1292,T1293,T1294
$31.71
24 x Inkjet Cartridges ( 6 Sets ) Non-OEM With Epson T1291,T1292,T1293,T1294 picture4 x Black Inkjet Cartridges Non-OEM Alternative For T1291
$11.53
4 x Black Inkjet Cartridges Non-OEM Alternative For T1291 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.