BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-18-2007, 08:02 PM   #1 (permalink)
New Member
 
Join Date: Jun 2007
Model: 7250
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help Needed - Filtering emails

Please Login to Remove!

Struggling a bit with this one. We are using BES 4.1 with Exchange 2003 SP2.
User has a 7250.

I have a user who's primary email is [email address] and another alias which is [email address].

The user only wants his alias mail forwarded to the Blackberry, but if I setup filtering for the the primary Exchange address no mail gets through to the blackberry. I seem to be able to filter out the alias without issue.

Is there a solution I am missing or a work around that someone has discovered.

Thanks,

RR
Offline  
Old 06-18-2007, 08:36 PM   #2 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What if you setup a filter on the BB and use the 'Sent to:' option (with his [email address] email address) the and set that action to NOT forward to the handheld ... then make sure the "if no filters apply, send email to handheld" is set to Yes?

Alternatively you could set the alias to forward to a BIS (BlackBerry Internet Service) account
Offline  
Old 06-18-2007, 08:47 PM   #3 (permalink)
New Member
 
Join Date: Jun 2007
Model: 7250
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have tried the filter on the BB as you described without success. By filtering out the primary address no mail gets delivered.
Offline  
Old 06-18-2007, 08:56 PM   #4 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

... and this is why I never give advice on filtering messages. The BIS approach will work (its actually what I do with a personal account). Sorry I couldn't be of more help.
Offline  
Old 06-18-2007, 09:45 PM   #5 (permalink)
New Member
 
Join Date: Jun 2007
Model: 7250
PIN: N/A
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks...I obviously hope to avoid doing the BIS and perhaps someone else will offer another solutions. Thanks Again!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.