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Old 06-19-2007, 07:30 AM   #1 (permalink)
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Exclamation Multiple old emails reappearing onmy BB device

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Hi,

One of my customer is receiving again his old mails which are already received on his BB device one month back and already he moved those mails to his subfolder.Could anybody help what could be the reason?
User device model is -- 8800
BB enterprice server version is -4.13 with sp3.

thanks
Anees
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Old 06-21-2007, 04:44 PM   #2 (permalink)
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Do they have the same refid (open up the message and type alt-view)

Did they arrive from the same service book?
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