BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-19-2007, 10:35 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2006
Location: HK
Model: 7100g
PIN: oracle
Carrier: CSL
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unable to send out Internet email

Please Login to Remove!

Anyone has experienced a problem sending out Internet email but okay to do lookup and sent out email to internal users? Have tried restarted BES server, problem solved but don't know the root problem. Any idea?
Offline  
Old 06-20-2007, 07:07 AM   #2 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What would you receive on the device that would indicate that the message was not sent? a red x?

What version of BES and HH are you using? Is it all users? Must ... have ... details ...
Offline  
Old 06-21-2007, 03:20 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2006
Location: HK
Model: 7100g
PIN: oracle
Carrier: CSL
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by hdawg View Post
What would you receive on the device that would indicate that the message was not sent? a red x?

What version of BES and HH are you using? Is it all users? Must ... have ... details ...
Yes, there is a red x with error "desktop email program unable to submit message" but email cannot be sent out. For email sent to Internal user, there is no problem at all. BES is 4.1.3 and what is HH. Since BES is new implemented, not so many users are using it. Only 2 users hit this problem.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.