Originally Posted by mischief007
From the short description it looks like you are having users that are not starting and it looks like we can't access the mailboxes.
From the command prompt, go into C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility and run the utility called IEMStest. Select your users and see if you see successes or failures.
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>IEMSTes
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BESAdmin.
Opening message store for Joe Smith using /o=First Organization/ou=First Adminis
trative Group/cn=Recipients/cn=joe.smith /o=First Organization/ou=First Administ
rative Group/cn=Configuration/cn=Servers/cn=EXCHANGE01/cn=Microsoft Private MDB.
Joe Smith's Mailbox opened successfully.
Root Folder opened successfully.
Failed to create a folder in Joe Smith's mailbox.
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>