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Old 05-16-2005, 07:27 AM   #1 (permalink)
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Default BlackBerry Policy Service event error

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Hy Guys

hoping someone can help, i am running BES v4 with hotfix 2(Groupwise) on a windows 2k3 server sp1,and SQL server 2000 sp3.

each time i start up the server i get the following error appear in the event viewer 134 times within a 2 second period


Date: 16/05/2005 Source: BlackBerry Policy Service
Time: 10:01:32 PM Category: None
Type: Error Event ID: 10000
User: N/A
Computer: OMLNTBB

Description:
[ODBCDatabase::Disconnect] Drop the connection, 1 connection(s) left in the connection pool.

The only task i am not able to perform is sending the IT policy to the handhelds (os v4), the error occurs even if no handhelds are attached to the BES.


thank you in advance

Last edited by Gpapa : 05-16-2005 at 08:40 AM.
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Old 05-18-2005, 04:47 AM   #2 (permalink)
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anyone??????
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Old 05-18-2005, 12:58 PM   #3 (permalink)
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When you did the install, did your SQL account have SA equipvalent? This is a problem we had, the account we created was only a DBO, and not a SA equivalent, causing stuff not to be setup completely correctly.
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Old 05-19-2005, 06:17 PM   #4 (permalink)
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when i set the SQL and Bes up i used windows authentication .. do i need to use the the SA account ??? i did switch to SA authentication after the install to see if it would resolve my problem, which it didnt.
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Old 05-19-2005, 10:43 PM   #5 (permalink)
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Just sounds like your BESMgmt didn't get set up properly. We used SQL authentication, not sure how the admin rights get dolled out when using Windows authentication.
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