Originally Posted by argi6argi
No. What does it do?
Happened a few days ago
No. What difference does it make?
Will check and see.
(I should have thought logically check the device is setup correctly messages>options>reconcile options> delete on handheld and device)
Also check folder redirection on the BES
Should have the correct service books in the device without them you will have issues,(although I donít think thatís the issue with you)
I have found that my company users go out of the country the device picks up other network settings. When they come back to there original country the device is sketchy.
Resolution? if you have checked the basics ?
If your not that hot on BES little things like that you can run around for hours, 9 times out of 10 I back the device up to a PC, wipe the handheld down. Do an advance restore only restoring the key stuff like phone book messages phone log, DO NOT restore all as it could send bad settings back to the phone.
Delete the user of the bes, restore user, takes 5 minutes max! all back to normal