BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 07-17-2007, 05:27 AM   #1 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8300
Carrier: Vodafone
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Some recurring errors in BES 4.0 Event ID 20000

Please Login to Remove!

Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 4:
Event Type: Warning
Event Source: BlackBerry Dispatcher STORM2007
Event Category: None
Event ID: 20000
Date: 7/17/2007
Time: 8:37:39 AM
User: N/A
Computer: STORM2007
Description:
[SRP] Connection failed
__________________
muddles
Offline  
Old 07-17-2007, 05:28 AM   #2 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8300
Carrier: Vodafone
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Some recurring errors in BES 4.0 Event ID 20025

Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 3:
Event Type: Warning
Event Source: BackupConnector
Event Category: None
Event ID: 20025
Date: 7/17/2007
Time: 10:10:08 AM
User: N/A
Computer: STORM2007
Description:
{UserName.49} Failed to Update (backup) record in database. Target = Saved Email Messages, UID = 580396291, CmdID = -1102, status = 320
__________________
muddles

Last edited by John Clark : 07-17-2007 at 08:42 AM.
Offline  
Old 07-17-2007, 05:30 AM   #3 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8300
Carrier: Vodafone
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Some recurring errors in BES 4.0 Event ID 15000

Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 2:
Event Type: Error
Event Source: BlackBerry Mobile Data Service
Event Category: None
Event ID: 15000
Date: 7/17/2007
Time: 10:53:29 AM
User: N/A
Computer: STORM2007
Description:
The description for Event ID ( 15000 ) in Source ( BlackBerry Mobile Data Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: <2007-07-17 10:53:29 BST>:[1290]:<MDS_STORM2007>:<ERROR>:<LAYER = SCM, EVENT = AdminServiceImpl.run(): java.lang.OutOfMemoryError: unable to create new native thread>
__________________
muddles

Last edited by John Clark : 07-17-2007 at 08:42 AM.
Offline  
Old 07-17-2007, 05:30 AM   #4 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8300
Carrier: Vodafone
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Some recurring errors in BES 4.0 Event ID 10000

Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 1:
vent Type: Error
Event Source: BlackBerry Alert
Event Category: None
Event ID: 10000
Date: 7/17/2007
Time: 8:37:39 AM
User: N/A
Computer: STORM2007
Description:
The description for Event ID ( 10000 ) in Source ( BlackBerry Alert ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Alarm::SoundAlarm: Could not open registry key 'Software\Research In Motion\BlackBerry Enterprise Server\BESAlert'.
__________________
muddles
Offline  
Old 07-17-2007, 08:44 AM   #5 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Muddles,
No need for the 4 separate threads so I've merged them into one.
Offline  
Old 07-17-2007, 08:45 AM   #6 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by muddles View Post
Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 3:
Event Type: Warning
Event Source: BackupConnector
Event Category: None
Event ID: 20025
Date: 7/17/2007
Time: 10:10:08 AM
User: N/A
Computer: STORM2007
Description:
{UserName.49} Failed to Update (backup) record in database. Target = Saved Email Messages, UID = 580396291, CmdID = -1102, status = 320
don't worry about it; it happens at times. As long as you don't see it constantly throughout the logs this is normal
Offline  
Old 07-17-2007, 08:49 AM   #7 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by muddles View Post
Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 4:
Event Type: Warning
Event Source: BlackBerry Dispatcher STORM2007
Event Category: None
Event ID: 20000
Date: 7/17/2007
Time: 8:37:39 AM
User: N/A
Computer: STORM2007
Description:
[SRP] Connection failed
Eh, they also happen ...

The BlackBerry Enterprise Server keeps a continuous connection with the Service Routing Protocol (SRP) host to ensure that the BlackBerry Enterprise Server can redirect messages to BlackBerry devices. Every minute the BlackBerry Enterprise Server pings the SRP host and waits for a response. If the BlackBerry Enterprise Server does not receive a response, it displays an SRP connection failure and tries to re-establish the connection.

Could be some slight network latency, a blip on your network, or a blip somewhere in your network routing to RIM / vice versa.

As long as it isn't constant you're ok.
Offline  
Old 07-17-2007, 09:22 AM   #8 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by muddles View Post
Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 2:
Event Type: Error
Event Source: BlackBerry Mobile Data Service
Event Category: None
Event ID: 15000
Date: 7/17/2007
Time: 10:53:29 AM
User: N/A
Computer: STORM2007
Description:
The description for Event ID ( 15000 ) in Source ( BlackBerry Mobile Data Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: <2007-07-17 10:53:29 BST>:[1290]:<MDS_STORM2007>:<ERROR>:<LAYER = SCM, EVENT = AdminServiceImpl.run(): java.lang.OutOfMemoryError: unable to create new native thread>
This appears to be an out of memory error ... what OS are you running on the BES? What is the exact version of bes you're running?
Offline  
Old 07-17-2007, 09:24 AM   #9 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by muddles View Post
Hi Guys,

I am getting the following errors, but it seems to be all working ok. Was wondering if anything major is wrong, or any way of getting rid of the errors?
Error 1:
vent Type: Error
Event Source: BlackBerry Alert
Event Category: None
Event ID: 10000
Date: 7/17/2007
Time: 8:37:39 AM
User: N/A
Computer: STORM2007
Description:
The description for Event ID ( 10000 ) in Source ( BlackBerry Alert ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Alarm::SoundAlarm: Could not open registry key 'Software\Research In Motion\BlackBerry Enterprise Server\BESAlert'.
again which version of BES? Was this an upgrade from a previous version?
Offline  
Old 07-17-2007, 11:37 AM   #10 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8300
Carrier: Vodafone
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default errors

thanks. but the errors seem to be recurring, for most of the day. it is installed on a windows 2003 std with exchange 2003.
it was a new installation on a new server, using a sql 2000 database.
i am using 4.0.0.110 bes
__________________
muddles
Offline  
Old 07-17-2007, 11:40 AM   #11 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

download and install the latest service pack (SP7) ... give it a day, and then review the logs.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Amiga Attractive Looks 178 Ao Pp Pocket Model Hearing Aids 1piece by Siemens
$160.9
Amiga Attractive Looks 178 Ao Pp Pocket Model Hearing Aids 1piece by Siemens pictureAmiga Siemens172 N perfect pocket Hearing Aid For Mild to Profound Hearing Loss
$64.99
Amiga Siemens172 N perfect pocket Hearing Aid For Mild to Profound Hearing Loss pictureAmiga 176 AO pocket Hearing Aid For Severe to Profound Hearing Loss by Siemens
$79.99
Amiga 176 AO pocket Hearing Aid For Severe to Profound Hearing Loss by Siemens pictureSiemens Amiga Pocket Machine 172 For Both Ear Hearing Aid (White, Blue)
$99.1
Siemens Amiga Pocket Machine 172  For Both Ear Hearing Aid (White, Blue) pictureVacaValiente Amigas Dog Leather Desk Organizer
$32.99
VacaValiente Amigas Dog Leather Desk Organizer picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.