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Old 05-24-2005, 06:56 PM   #1 (permalink)
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Default How to Remove BES, and use Outlook? (7290)

Please Login to Remove!

I posted this in general too..

I mistakenly installed the BES client onto a Client's computer. The intent was to use the plain BB Desktop. It changed the setting for outgoing mail on his BB7290 and I cant figure out how to remove the setting in the Blackberry device. I have since uninstalled and reinstalled the standard desktop device, the the mobile unit is still messed up.

Every outgoing mail message contains a message like:

Quote:
This message is used to carry data between the BlackBerry Handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

BEGINETP 182
AbO2s9cAAAAAIBAIMjAyMUY2OTIgE2VjbGVhZ2VAcGFjYmVsbC 5uZXQA86BcEVAFQ01JTUUDQICAgIB6AAAwMjIyQ0RCQ0QrRysx ACqKUInQN8c+Z0PuOb3GYzgAGRuAcLPnMlwIdxsTdQddfG3FcV xsmOqewdyfimOrwZ7Ib8esavZzF2BBEIcJEWWCEzYE8YeVbcj8 W18F/Yf64G3LTfa
Someone here can be a total life saver if you tell me how to reset his Blackberry to use regular Outlook / Web mail settings, or even where to read..

Thanks
Lost in mail.
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Old 05-24-2005, 07:07 PM   #2 (permalink)
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Go into your Service Book settings and remove all Desktop [] service books. Uninstall Desktop Manager from your laptop/desktop. Reinstall it, choosing Desktop Redirector. Hook your handheld up to your machine and open Desktop Manager (that should get the service book for BDR, if thats what you want). If you simply want to use BWC, you won't have a need to install BDM, imo.
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Old 05-25-2005, 09:34 AM   #3 (permalink)
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Thank you for the reply, jibi,

I see the client in 2 hours and will try this.

To be clear, when you say:
Quote:
Go into your Service Book settings and remove all Desktop [] service books.
where is it that I "go" into? Are service book settings on the blackberry unit, or on the desktop. I had previously uninstalled the desktop manager and put the one in that we need.

There is the requirement to use the Desktop Redirector, for he wants to sync the calendar and contacts from Outlook, while using the live email functions via BWC. It seems the settings for the BWC are what is messed up, for the syncing of the Outlook client works fine now.
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Old 05-25-2005, 11:13 AM   #4 (permalink)
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They are on the handheld, under Options then Service Books. This will only affect the Desktop Redirector/BES settings, though...
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Old 05-25-2005, 11:35 AM   #5 (permalink)
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thanks again.. how tmely you respond. i am messing with it now and was looking for that exact thing...

clairvoyant eh?

illkeep you osted on whathapens next...but youll probibly know before I do.
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Old 05-25-2005, 12:02 PM   #6 (permalink)
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Default <coupon> 1 [one] cyber beer

thank jibi you for the advice.

I removed three fies related to the desktop, re-setup the desktop redirecotr software (as you said this profile would get baked in the process), re-synced the calendar and contacts, and sent off some mails.

No more scramble egg in my face.

For that i give you one cyber beer. If you dont drink, it can be rootbeer.
cheers!
gh
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