Problem with Software Configuration
Ok folks, I have no idea where to go with this one. We currently use two BlackBerry Models in our organization, the 8100 and the 8300. I'm trying to setup a Software configuration on our BES Server. I have installed the BlackBerry Software for both Devices and shared out the Research In Motion folder. When I create the software configuration I navigate to the shared folder and that's all fine. The problem is it is only detecting the software for the 8300, not the 8100. Any one have any thoughts? I even tried removing the 8300 software but that didn't help.
Gotta index the software configuration.
Task 1 - Index the software configuration
Note: If you want to add new software to the indexed software list, run the Loader.exe /index command again in order for the software to be listed in the software configuration screen.Task 2 - Create the software configuration
Note: The software configuration will allow multiple BlackBerry device users to be selected when assigning the configuration. To select multiple BlackBerry device users, press the Ctrl key or Shift key.
Sorry, don't think I stated the problem clearly. The problem is not the application software part, it's the device software. Right now our 8100's are a few revisions behind on their OS. See the included screenshot, you'll see the 8300, but not the 8100.
I'd think it would go along the same lines. The screenie you provided is showing the OS under apps.
Did ya call RIM? What did they say?
Haven't called RIM, was trying to avoid that. I did try your instructions anyways, but no affect. Guess I'll reach out to them later on. Not super urgent, as I'm updating the new devices manually before giving to the users.
Yeah, Thats what I do too. Not updating the OS OTA, yet.
I read this 3 times and I still don't get what you're trying to do with the one ... help?
I had to read it over a few times myself.
I think the OP is trying to do an OTA update the handheld OS using Software Configuration.
To my knowledge, this is not yet possible. Not supported in current BES versions, and not supported by current handheld OS versions.
I followed line by line your instructions on how to index and create software configurations and it does not seem to work for me.
I ran the command "loader.exe /index" but apparently nothing happens. When I create a new software configuration and pick the shared folder, the bottom part of the window where it is supposed to show the applications only shows "Application Software" in bold with a "+" sign next to it. If I click the plus sign to expand it, nothing shows underneath.
Any idea on what I am doing wrong? All I would like to do is to push the BlackBerry Messenger for Sametime to my devices.
Thank you very much
Also make sure that the loader /index will create PKG and XML files. You might need to edit the ALX file so it will point to correct folder where COD files are.
There is example from ALX file
<name>BlackBerry Instant Messaging for Microsoft(R) Office Live Communications Server 2005(TM)</name>
<description>BlackBerry Instant Messaging for Microsoft(R) Office Live Communications Server 2005(TM).</description>
<vendor>Research In Motion</vendor>
<copyright>Copyright (c) 2005-2007 Research In Motion</copyright>
<fileset Java="1.0" _appsVersion="[4.0.0,)" Colour="True">
The bold part was needed to be edited to point to correct folder. Remove it completely if COD files are in the same folder.
That was it ! Thank you - For some reason the directory "For_4.0.0\Release" was not in the right place. I put it in the right place and it all worked.
same problem but for an application
Same problem but I am not sure of the file structure.
Trying to OTA the ECL app from RIM
I put the Device folder from the zip into Applications folder, within the Device folder is BSG and BIN. Bin contains the alx and the cod files. The index files are being created but no app software is listing.
if you can help I would be grateful, BES v4.1
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