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Old 08-16-2007, 06:00 PM   #1 (permalink)
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Default Emails not showing up in folders

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I am using a BB 8700 on ATT network. We use an BES server @ my place of business. We are running this through Exchange 2003. I have created some rules within Outlook to direct certain emails to certain folders, these rules work fine within Outlook. The problem I am encountering is I view these folders on my BB device and they are all blank, even though I have mail coming to them within Outlook. They dont show up in the main Inbox of the BB device either. Any ideas? I hope this is enough info, if not let me know. My setup was OTA
Thanks in advance!
Old 08-17-2007, 08:01 AM   #2 (permalink)
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By default BES only redirects mail from your Inbox and Sent Items.

See this KB article for instructions on setting the folders for redirection:

BlackBerry Search Results

Your BES administrator can also do this directly from the BES if he/she has access to your mailbox.

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