Originally Posted by edonin
I ran the install of the BES Manager on some remote PCs here. To do so, you need the full installation version. Otherwise, you'll have to do it in stages, starting with the first full installation version that you have on the remote PCs, and then running the upgrade on the remote PCs until it matches your BES version.
As HDawg mentioned, you should run a custom install, selecting only BB Manager to be installed. Good luck!
Just tried what you suggested and went back to my original 4.0 media. Installed the Blackberry Manager from there (it really was a Microsoft MMC back then), and then tried upgrading to 4.1. Got the same message again:
Database specified has a version that is not supported by this Blackberry Manager. Please upgrade Blackberry Enterprise Server first then run the upgrade again.
I think I'll give up on this - might see if there's a better way with allowing helpdesk remote desktop acces and locking the server down so all they can do is open Blackberry Manager.