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Old 08-22-2007, 04:47 AM   #1 (permalink)
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Default BES Upgrade - 4.0.1 hf2 to 4.1.4

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Greetings.

We are currently running BES 4.0.1 hotfix 2 on Windows 2000 Server with a local instance of MSDE and Exchange 2000 Management Tools.
We are wanting to upgrade to BES 4.1.4 on Windows Server 2003 probably with a local database again although we do have other SQL servers we can use if it's easier and Exchange 2003 Management Tools.

My question is, how easy is it to build a new server and move the licences and database across? Is there an easier way? The problem being that we need minimum downtime (like none - lawyers don't like missing their email!)

I have read through the upgrade guide, but am none the wiser.

Any help much appreciated, thank you.
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Old 08-22-2007, 06:20 AM   #2 (permalink)
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I'd perform an in-place upgrade to 4.1 SP4 and then perform a knife-edge cutover to the new server. That'll minimize your downtime. Search both here and in the BTSC

If you have specific questions about the process post em and we'll hit em one at a time.
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Old 08-22-2007, 07:39 AM   #3 (permalink)
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Quote:
Originally Posted by hdawg View Post
I'd perform an in-place upgrade to 4.1 SP4 and then perform a knife-edge cutover to the new server. That'll minimize your downtime. Search both here and in the BTSC

If you have specific questions about the process post em and we'll hit em one at a time.
To the dawg you listen, hmmm.. yes. Listen carefully you must! For he knows the power of the upgrade. And uses this power, he does.. for good not evil.
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Old 08-22-2007, 07:55 AM   #4 (permalink)
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Quote:
perform a knife-edge cutover
Ok hdawg, what am I gonna say bro!!!!!

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Old 08-22-2007, 07:57 AM   #5 (permalink)
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hdawg puts on his BBAdmin hat and says "Or you could look at performing a phased upgrade ..."

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Old 08-22-2007, 07:58 AM   #6 (permalink)
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ha ha!!!! Horses for courses my man!
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Old 08-22-2007, 12:04 PM   #7 (permalink)
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Phil T

How many users? Assuming not too many then I'd look at my view below, but take into account where do you want to be in one years time both in terms of number of users and DR failover?

I'd look to blag/borrow or steal a temp SRP ID from your supplier. Then do a fresh install of 4.1.4 on the new kit toghether with remote SQL dbase. Get this all up and running and good to go, then manually migrate some test users across to the new BES. Provided all ok then move all users across manually as and when required. Once all good then shutdown the old server and unplug from the network. Temporarily down the new server, update the SRP ID & Auth code from the old server and re-start - the new SRP ID should be pushed out automatically to the handhelds and bob's your uncle.

I prefer this a little over knife edge cutover as it gives more 'manual rollback' opportunitires if it all goes pete tong... but if you have several hundred users the manual migration is painful

NOTE: WHATEVER YOU DO - DONT HAVE TWO SERVERS EVER RUNNING WITH THE SAME SRP ID OR THEY WILL BOTH BE DISCONNECTED AUTOMATICALLY BY RIM..
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Old 08-22-2007, 12:07 PM   #8 (permalink)
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quick i need someone on the knife-edge side to fix the imbalance created!!!! but yeah, this is quite the valid approach and does work well as long as all of your devices are 4.x
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Old 08-22-2007, 12:48 PM   #9 (permalink)
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MSDE to SQL and BES 4.0.1 to 4.1.4 are separate upgrades. Personally, I might look at upgrading the MSDE to SQL first, then "spork-edge" (sounded safer than "knife-edge") to a Windows 2003 server. Best thing about it is if the DB is backup you can roll back fairly easy should it not go so well.
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Old 08-22-2007, 01:10 PM   #10 (permalink)
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Consider that phrase stolen! Time to go to KFC and get me some sporks!
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