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Old 08-22-2007, 03:37 PM   #1 (permalink)
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Default Address book availability with content protection enabled/password required

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Hello,

I have an IT policy set that requires a password and content protection enabled. I have set the IT policy so the address book can be excluded from content protection and set that option on the device Include address book is set to no. I allow people to make calls on their devices while they are unlocked but the users are mad that they dont have access to their address book without unlocking the device. Is there a way to accomplish this without disabling content protection?

Also, is there a way to change sound profiles while the device is locked?
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Old 08-22-2007, 03:40 PM   #2 (permalink)
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not that I know of on all accounts; if you find a way please let me know!
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Old 08-22-2007, 04:29 PM   #3 (permalink)
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i'm hoping someone on this forum knows because i've been searching everywhere with no results.
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Old 08-22-2007, 05:05 PM   #4 (permalink)
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Sorta defeats the purpose of the security in the first place.

The address book is limited to just phone numbers when you have call while locked enabled. There is no way around this. If there was it would be considered a security hole and fixed.

Can't quite remember how Content Protection alters this, but if address book is excluded then it should behave the same way as if you didn't have it on at all.

It is unlikely that this will ever be changed since it defeats the purpose of locking the handheld, which is to protect your data. Allowing phone numbers to be accessed is likely only a concession for call display and to make it easier to make calls while locked.
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Old 08-22-2007, 05:57 PM   #5 (permalink)
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Quote:
Originally Posted by DarkWater View Post
Sorta defeats the purpose of the security in the first place.
I disagree on this as everyone's security concerns are different. I work in the financial services industry. We enforce passwords and require content protection to encrypt and protect the data on the device that is confidential such as emails, tasks lists and other things that could have sensitive information. We do not consider our personal contacts as confidential information so I dont see any need to encrypt this.

Quote:
Originally Posted by DarkWater View Post
The address book is limited to just phone numbers when you have call while locked enabled. There is no way around this. If there was it would be considered a security hole and fixed.

Can't quite remember how Content Protection alters this, but if address book is excluded then it should behave the same way as if you didn't have it on at all.

It is unlikely that this will ever be changed since it defeats the purpose of locking the handheld, which is to protect your data. Allowing phone numbers to be accessed is likely only a concession for call display and to make it easier to make calls while locked.
I dont see how it is a security hole. If i were to have the ability to allow the contacts in the phone to be outside the content protection, everything else would still be protected.
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Old 08-22-2007, 06:31 PM   #6 (permalink)
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content protection has nothing to do with your problem. It is by design that you can only access the "phone" screen while the device is locked.

And for some orgs, the address book info could be considered confidential. I know I don't want some random person getting my contact info should one of my users lose their BB.
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Old 08-23-2007, 12:38 PM   #7 (permalink)
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Quote:
Originally Posted by ladydi View Post
content protection has nothing to do with your problem. It is by design that you can only access the "phone" screen while the device is locked.
This is what I was saying. Content protection or not, you only see phone numbers while locked.
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Old 08-23-2007, 03:09 PM   #8 (permalink)
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Did I get lost in this thread?

If Device = Locked and Content Protection = Disabled
Then Caller ID = Working

If Device = Locked and Content Protection = Enabled
Then Caller ID = Not Working

I need a beer.
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Old 08-23-2007, 04:14 PM   #9 (permalink)
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Quote:
Originally Posted by hdawg View Post
Did I get lost in this thread?

If Device = Locked and Content Protection = Disabled
Then Caller ID = Working

If Device = Locked and Content Protection = Enabled
Then Caller ID = Not Working

I need a beer.
Yeah.. if the address book is not included in the protection, then the caller id should work.

*hands over a beer*
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