BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-24-2007, 09:20 PM   #1 (permalink)
pgc
New Member
 
Join Date: Jul 2006
Model: 8703e
Carrier: Sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default One user can't send email

Please Login to Remove!

I have added a new account and the user can get email but can not send any.

I've wiped the BB and deleted and recreated the account on the BES.
Server information is as follows:
Blackberry Enterprise Server v 4.1.0.38
Running on Microsoft Windows 2003 r2

Exchange server is Windows Small Business Server 2003.

I do get these two errors from the event log:
++++++++++++++++++++++++++++++++++++++++++++++++++ ++++
Event Type: Warning
Event Source: BlackBerry Messaging Agent ISW-BES Agent 1
Event Category: None
Event ID: 20000
Date: 8/24/2007
Time: 6:02:13 PM
User: N/A
Computer: ISW-BES
Description:
{rees@isworks.com} Send() failed: ERR_SUBMIT_MAIL, Tag=21399
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++

Event Type: Warning
Event Source: BlackBerry Messaging Agent ISW-BES Agent 1
Event Category: None
Event ID: 20265
Date: 8/24/2007
Time: 6:02:13 PM
User: N/A
Computer: ISW-BES
Description:
{rees@isworks.com} MAPIMailbox::Send(ppMAPIMessage) - SubmitMessage (0x80070005) failed
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++


Any help would be appreciated.

Thanks!
Offline  
Old 08-24-2007, 09:31 PM   #2 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is this user in a "special" group? -- Administration accounts in protected Active Directory groups

...

Unable to send messages because the Send As permission has been revoked
Offline  
Old 08-24-2007, 09:43 PM   #3 (permalink)
pgc
New Member
 
Join Date: Jul 2006
Model: 8703e
Carrier: Sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This user is a Domain Admin, yes.
Offline  
Old 08-24-2007, 09:48 PM   #4 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You either need to modify the AdminSDHolder object (not recommended), or make this user not be a domain admin. Best practice says users are users and administrators are administrators. If someone's job requires them to be an administrator they should have a separate account used for administrating and they should use their user account when using the system(s).

Principle of least privilege.
Offline  
Old 08-27-2007, 01:08 PM   #5 (permalink)
pgc
New Member
 
Join Date: Jul 2006
Model: 8703e
Carrier: Sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by hdawg View Post
You either need to modify the AdminSDHolder object (not recommended), or make this user not be a domain admin. Best practice says users are users and administrators are administrators. If someone's job requires them to be an administrator they should have a separate account used for administrating and they should use their user account when using the system(s).

Principle of least privilege.
So after removing myself from Domain Admins, etc. I can send mail from my BB with no problem.

The only thing I need to think about is how much I want to be inconvenienced by these changes...

How in depth is the changes that I would have to make? Have you done it before?

THANKS!
Offline  
Old 08-27-2007, 01:52 PM   #6 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Read through this bugger: The "Send As" right is removed from a user object after you configure the "Send As" right in the Active Directory Users and Computers snap-in in Exchange Server

Its fairly simple, and it works ... I just don't like changing things that are set a specific way because its easier (yet less secure) for me.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.