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Old 08-28-2007, 12:36 PM   #1 (permalink)
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Question Can I prevent Wipe Handheld after multiple failed passwords

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Hi there,

Does anyone know if I can prevent wipe handheld operation after 10 unsuccessfule password attempts? I don't find an option for that on BES 4.1.2 management console.

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Richard Poon
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Old 08-28-2007, 12:50 PM   #2 (permalink)
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nope.
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Old 08-29-2007, 12:05 PM   #3 (permalink)
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if you have access to the Bes console, why not push a password to the device you know will work?
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Old 08-29-2007, 12:08 PM   #4 (permalink)
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as long as content protection isn't enabled on the device; this'll work perfectly.
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Old 08-29-2007, 12:12 PM   #5 (permalink)
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Agree with cartwfh and hdawg.

Even with BES policies, the max attempts you can set is 10.
If content protection has been enabled on the device, then nothing you can do (except watch the device take AGES to wipe!)
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Old 08-29-2007, 12:24 PM   #6 (permalink)
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Jadey, or Hdawg,

Does content protection prevent the unit from accepting an administrativley deployed password?
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Old 08-29-2007, 12:24 PM   #7 (permalink)
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Yep, so think very carefully before enabling it via policy. Also I tell my users not to enable it, else if they forget their passwords it is their life they're going to make harder...

This is an interesting thread
Content Protection discussion - Necessary?
Content Protection - How to remove?
Content Protection
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Last edited by Jadey : 08-29-2007 at 12:37 PM.
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Old 08-29-2007, 12:48 PM   #8 (permalink)
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Content Protection should really only be used for the most sensitive of information ... It makes the user experience and administrative experience a little more strained (such as no remote password setting, or if you wipe the HH it'll generally take at least an hour for the wipe to complete) ... but from a security standpoint, it might be just what you need.
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