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Old 08-28-2007, 03:36 PM   #1 (permalink)
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Hi All
Ok one quick question to get started I have just been given the task to administer user accounts on our BES we are running version 4.1.
My question is. When an Outlook 03 user creates a new folder how long does it take for BES to show the folder on the device. We are using both the 8830 from Verizon and the 8800 from AT&T.

Any info would be appreciated.

Thanks!
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Old 08-28-2007, 08:03 PM   #2 (permalink)
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Moved to BES Admin Corner
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Old 08-28-2007, 08:17 PM   #3 (permalink)
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Are you looking to sync this newly created folder? By default only the Inbox and Sent Items sync ...

Check this out - Enable Folder Redirection with Inbox subfolders
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Old 08-29-2007, 02:43 PM   #4 (permalink)
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Thanks hdawg this answered another question I had. However is there a way to view the subfolder on the device to see the messages in that folder alone?
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Old 08-29-2007, 03:01 PM   #5 (permalink)
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If the folder exists in Outlook and you see it on the handheld, Enable Folder Redirection from the handheld for the folder (s) and it will show the contents.
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Old 08-29-2007, 03:10 PM   #6 (permalink)
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I get the messages for the subfolder but I want to view the contents of the folder by itself. This is a new subfolder that was created after BES activation. I have enabled redirection on the device for the new folder. But when I go into messages hit menu then view folder, the folder does not show up.
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