05-31-2005, 10:54 AM
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| | Emails turning to unread when primary cluster server is down (Domino 4.0 SP1 HF1)
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Ever since we implemented 4.0 on a test IT server, I have seen some people's BB unread marks go from none to the hundred's overnight. From examining the logs, I discovered that the unread marks sync for these people was occuring during the same time window when our primary Domino mail server was down for the nightly maintenance reboot (~4:00AM - 4:15AM). Since the unread marks sync only happens occasionally, only a few users would be affected each night, not all of them.
I figured it was because the Domino clustering was broken, so I waited for the SP1 HF1 to fix that, which I thought would fix the "unread marks reappearing on primary cluster server down" issue. Well, it hasn't.
Turns out that we don't have unread marks synchronizing between cluster replicas on the Domino side, so I went through everyone on the 4.0 BES and set this database property to "enabled".
Thought this would fix it, however I just got another call about this happening! Any ideas on this from any other Domino BES admins out there? This is driving me crazy and I can't go into production without figuring this out!