Our ability to use Messenger with BES 4.1 has been completely wiped out. I have been going through the BES with a fine toothed comb and finally found the issue. Our IMType registry key is empty. I have attempeted to rerun SP4, but it does not update this key.

Can anyone using only windows messenger integration reply with the value for this key.

hklm\software\Research In Motion\Blackberry Enterprise Server\setup

Thank you for any help.

Mine simply says "lcs" ( without the quotes )

4.1 SP4 with Enterprise messenger 4.1.23