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Old 09-05-2007, 04:31 PM   #1 (permalink)
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Default Groupwise Address Book - Organizations

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I have a problem with users entering contacts in their Blackberry. If the user enters a contact in her Blackberry - but only the company name and phone number - the contact gets synched to GW as an Organization. Problem is...Organizations do not get synched to the Blackberrys, so it ends up getting deleted from the Blackberry.

For example, she'll enter Joe's Diner, with a phone number; it shows up in GW, but then shortly disappears from the Blackberry.

Is there any way to prevent this?

Thanks!

Jacques
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Old 09-27-2007, 11:10 AM   #2 (permalink)
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i'm just amazed that you got a groupwise address book to sync with the blackberry at all - are you on BES and doing it wireless? If so what version of BES are you running?
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Old 09-28-2007, 09:46 AM   #3 (permalink)
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Default Groupwise address book

Hi,

we are with 4.0.5 and sync of the address book has benn working for a long time without too much trouble.

Had a problem with the organization too... Now they dont really appear in the bberry has an entity but they are include in the addresse of the contact.

Smith, John, Telus
Tremblay, Roger, Telus


So if i search for telus, i guet those name. Not perfect but at least the user does get the info he need.
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