BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 09-07-2007, 01:05 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jul 2007
Model: 7100T
Carrier: AT&T
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Enterprise Activation Problem - How I solved my problem !

Please Login to Remove!


This is just something I ran across and figured out how to solve it.

FYI - I have BES server installed.

So my company bought two new BBs. On 1st BB - the enterprise activation went fine. The 2nd BB activation did not.

2nd blackberry - just showed the Activation message and did not list anything else. I checked all the necessary things to make sure nothing was different for this user.

The problem - When you add a user to the BES server - it send an activation e-mail to users outlook - you never see this b/c it pretty quick. This activation e-mail was being held in the users Inbox and never left.

The solution - This user had SPAM rules setup and caused the activation mess. After I disabled these rules - the activation went fine and now the Blackberry is working fine.



Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.