09-10-2007, 11:06 AM
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Join Date: Sep 2007
Location: Birmingham UK
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| | Reconcile Now and others
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Getting rather frustrated at the moment. I keep getting users loosing the reconcile now option on the blackberry. they also loose all but the Delete From option in the Options-> reconciliation menu.
I have tried deleting Desktop[SYNC] and Desktop [CMIME] from the service book and then resending, but this does not work. all i can do is wipe and re-activate the handheld and delete and recreate the user on the BES. surely 5 or 6 corrupt service books out of 12 is not right!!
any ideas VERY gratefully recieved