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Old 09-10-2007, 11:06 AM   #1 (permalink)
Knows Where the Search Button Is
 
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Default Reconcile Now and others

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Getting rather frustrated at the moment. I keep getting users loosing the reconcile now option on the blackberry. they also loose all but the Delete From option in the Options-> reconciliation menu.

I have tried deleting Desktop[SYNC] and Desktop [CMIME] from the service book and then resending, but this does not work. all i can do is wipe and re-activate the handheld and delete and recreate the user on the BES. surely 5 or 6 corrupt service books out of 12 is not right!!

any ideas VERY gratefully recieved
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Old 09-24-2007, 10:33 AM   #2 (permalink)
Thumbs Must Hurt
 
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having the same problem.....bump for help
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