BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-03-2005, 11:15 AM   #1 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100T
Carrier: tmobile
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES , how can I move to desktop redirector

Please Login to Remove!

Hi newbie here, looks like a great forums with lots of info...

Here's the situation we tried to upgrade to bes 4 from 3.6, total chaos!! We are now in process of trying to fix that but since our users bb's service have been temp disabled we need a tempo solution. I wanted to move anyone to desktop redirector instead of BES. Uninstalled BB desktop redirector, deleted all files and registry keys, reinstalled and now desktop redirector still says **Servername(Running)...insted of just running, so its still looking for the servers! How can I fix it so that the desktop redirector sends the emails?

thanks!!!!!
cerivera
Offline  
Old 06-03-2005, 11:23 AM   #2 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

delete Desktop [] service books from the handheld. reinitialize with desktop software.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 06-03-2005, 11:29 AM   #3 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100T
Carrier: tmobile
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

So delete the desktop service books, then reinitialize with desktop software?
umm what do you mean by reinitialize?

remove redirector and reinstall?


thanks for the quick reply!
cerivera
Offline  
Old 06-03-2005, 11:31 AM   #4 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

hook the handheld up to the computer. the Desktop [] service books will be on the handheld under Settings/Options. if you've already uninstalled Desktop Manager and reinstalled for Desktop Redirector, you should be good on that front.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.