BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-03-2005, 12:56 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2005
Location: St. Louis
Model: 7750
Posts: 66
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default E-mail going to BB and not Outlook

Please Login to Remove!

What would be the scenarios where a few e-mails are going to the BB but not showing up in Outlook? I checked in the user's deleted items folder and they are not there (verifying that user didn't delete them and forgot). He has not emptied his deleted items folder (it has many days worth of stuff).

I send him a test mail, he gets it on BB and in Outlook.
I cannot see any filters on the BES under his account.

Any ideas what would cause this?
thanks
Offline  
Old 06-03-2005, 12:58 PM   #2 (permalink)
Thumbs Must Hurt
 
mikej5780's Avatar
 
Join Date: Aug 2004
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Does he have any rules or filters set up in Outlook?
Offline  
Old 06-03-2005, 01:33 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2005
Location: St. Louis
Model: 7750
Posts: 66
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No rules in his Outlook. He has his Outlook setup to empty deleted items upon exit.

So it's possible that the message was deleted, he closed Outlook, deleted items folder was emptied all before BB did it's once-every-20-minute-synch, so now we have the mail on the BB sitting there and nothing in Outlook. But that doesn't explain how the mail went from Outlook to deleted without doing anything and no filters/rules setup... I'm pumping him for more info, maybe he's not telling me everything...
thanks
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

MSA Altair Multi Gas Detector H2S, CO2 and more
$580.0
MSA Altair Multi Gas Detector H2S, CO2 and more  pictureNew & Sealed MSA 10106722 Altair 4X/5X Xcell Combustible Lel Sensor 2015
$175.0
New & Sealed MSA 10106722 Altair 4X/5X Xcell Combustible Lel Sensor 2015 pictureLot (4) MSA Altair 5X Gas Monitor Detector, Warranty H2S,LEL,CO,O2 + Cal Unit
$5000.0
Lot (4) MSA Altair 5X Gas Monitor Detector, Warranty H2S,LEL,CO,O2 + Cal Unit pictureLot Of (2)MSA ALTAIR2X 10153984C Multi-Gas Detector Monitor, H2S , Charcoal Gray
$130.0
Lot Of (2)MSA ALTAIR2X 10153984C Multi-Gas Detector Monitor, H2S , Charcoal Gray pictureMSA Altair Pro Single-Gas Detector - Hydrogen Sulfide (H2S) - 10074136
$99.0
MSA Altair Pro Single-Gas Detector - Hydrogen Sulfide (H2S) - 10074136 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.