BES Licensing Thread - Page 3 - BlackBerryForums.com : Your Number One BlackBerry Community

knottyrope · 04-30-2008, 10:33 AM

you can get another SRP cal, not sure of cost.

user cals should be removeable and transferable.

TraggetLuap · **Oops I'm embarrased :o -** 06-05-2008, 01:33 PM

OK, I'm old enough and wise enough to RTFM, or at least I thought I was ...

I installed the 'Professional' version, and didn't get around to opening ports etc, so when it didn't work, I thought, I know what I'll do, I'll delete the user, and start over. That was it, any susbequent attempts tell me that I've no licenses left to add users ...

I've reinstalled, it's recreated the database, so I'm guessing that the licensing information is in the registry. Is there a safe way to delete the registry keys, or better again, a way to recover the deleted user?

Best Regards
--Paul

penguin3107 · 06-05-2008, 02:47 PM

Quote:

Originally Posted by TraggetLuap

OK, I'm old enough and wise enough to RTFM, or at least I thought I was ...

I installed the 'Professional' version, and didn't get around to opening ports etc, so when it didn't work, I thought, I know what I'll do, I'll delete the user, and start over. That was it, any susbequent attempts tell me that I've no licenses left to add users ...

I've reinstalled, it's recreated the database, so I'm guessing that the licensing information is in the registry. Is there a safe way to delete the registry keys, or better again, a way to recover the deleted user?

Best Regards
--Paul

See this thread, towards the bottom:
http://www.blackberryforums.com/bes-...r-license.html

sushk21 · 06:08 AM

When i downloaded the BES trial edition from Blackberry site, in the important info it gave me following:
"Trial - BlackBerry Enterprise Server 4.1 for Microsoft Exchange - 20 Users"
Does that mean Blackberry is offering BES enterprise edition for 60 days trial?
I have installed the trial edition, so how can i check if the BES enterprise edition or the express edition?
EDIT

I have downloaded the server from this link :
BlackBerry - BlackBerry Enterprise Server for Microsoft Exchange

knottyrope · 06-30-2008, 04:15 PM

It is the full version for a trial.

O'dell · 07-03-2008, 02:44 PM

I'm trying to figure out an issue with a BES I took over a couple months ago. I was told when I took over, that we should have 10 licenses and I always assumed we did. We've been running with only 6 users for a few months now and I was going to add 4 more people on. However, when I go to add them it says I'm out of licenses. When I pull up the Licensing manager I get this:

License Type: Small Business Edition (should ship with 10 licenses, right?)
License Total: 6
Used: 6
Free: 0

So my questions are, 1) How do I have a SBE BES with only 6 licenses, I thought RIM did all the CAL licenses in 5's and 2) Is it possible that in the process of adding/removing people the database got screwed up somehow?

Thanks in advance.

O'dell · 07-09-2008, 04:24 PM

Anyone?

hayabusa · 07-10-2008, 09:39 AM

You have a pack of 5 Cal's and your SRP gives you 1. This would be 6 total

O'dell · 07-10-2008, 10:06 AM

Quote:

Originally Posted by hayabusa

You have a pack of 5 Cal's and your SRP gives you 1. This would be 6 total

Thanks

joel-huebner · 07-14-2008, 09:28 AM

Quote:

Originally Posted by djeddiebear

New BES Admin here.

My company doesn't want me to be in contact with our Verizon Rep who handled the RIM licensing. I received a link to the Blackberry Enterprise Server 4.1 Mid Market Bundle for Exchange - 11 User.

I know I'll be going over 20 in the next few months. My question is, do I have SBS or Enterprise? I'm not exactly sure how this licensing works. How would I establish a contact at RIM? Just call them up and ask?

Regards,

Eddie

Eddie,

Our Verizon Rep had NO IDEA about BES licensing... but then if you dig deep into the RIM support documentation.

You can only purchase it through "your reseller/support person" ... Tred cautiously but I think you're going into the "Black Sand of Resellers" ...

Good luck!

JLH

hayabusa · **Rim's number -** 07-14-2008, 09:30 AM

1-877-255-2377

Lamer980 · 07-30-2008, 05:57 AM

We are currently running BES 3.63 with 10 CALS. I need to buy 5 additional CALS.

As the current BES version is 4.1 if I buy new CALS will they be compatible with my old version or will I have to go through the pain of upgrading to 4.1?

DavidAdams · 08-14-2008, 11:07 AM

Just got my Upgrade Key to go from SBE to proper Enterprise, applied it and it's good to go. 5 extra licenses and no upper limit apart from hardware imposed ones.

It seems RIM now call it a "BlackBerry Enterprise Server Trade-Up Key "

yank_my_chain · 08-19-2008, 12:21 PM

I have the Small Business Edition of BES installed with 10 cal's running version 4.1.4.

I am trying to install service pack 6 (version 4.1.6). I downloaded the service pack installer from blackberry.com (besx_upgrader.4.1.6.exe).

When I run the installer, I am asked for the Trade-Up key. I do not want to upgrade to the full enterprise server. Is it possible to upgrade the SBE edition to 4.1.6?

Thanks.

knottyrope · 01:23 PM

Quote:

Originally Posted by yank_my_chain

I have the Small Business Edition of BES installed with 10 cal's running version 4.1.4.

I am trying to install service pack 6 (version 4.1.6). I downloaded the service pack installer from blackberry.com (besx_upgrader.4.1.6.exe).

When I run the installer, I am asked for the Trade-Up key. I do not want to upgrade to the full enterprise server. Is it possible to upgrade the SBE edition to 4.1.6?

Thanks.

That file is only for the full BES.

yank_my_chain · 08-19-2008, 02:24 PM

Can I upgrade the SBE edition of BES to 4.1.6?

penguin3107 · 08-19-2008, 02:41 PM

Quote:

Originally Posted by yank_my_chain

Can I upgrade the SBE edition of BES to 4.1.6?

Not at this time.

penguin3107 · 08-25-2008, 08:47 AM

Quote:

Originally Posted by DennyD'souza

Why you wanna upgrade it? I mean if it works fine then there is no rival of this.

4.1.6 officially supports rich text messaging. I suppose this is what the user is after.

RaGe · **OS:** 4.5.0.81

Yes of course you can upgrade, BES and BES SBE are the same software it's only a licence limitation...

Enjoy

AlfredSean · 09-18-2008, 02:12 AM

Quote:

Originally Posted by patricius

Hi,

We would like to put our BES router into DMZ.

My question is do you need a seperate server license for the BES router?

If this thing has an ssh server, this could be a sweet way to remote into your network. One box would basically do everything I have a seperate server for.

ITGeek · 09-26-2008, 04:45 PM

Hi, does anyone know the cost for the license renew at the end of the year for BB small business licenses?

GCPAdmin · **can i delete CALs if this are in use...? -** 10-14-2008, 11:51 AM

Hello...

I need your help...

I have 2 servers BES, one on Domino and the other on Echange, we having a migration for email system from Domino to Exchange.

So, i need use CALs for BES Exchange and BES Domino have free CALs

The questions are...

How can i know if the CAL "x" for one access is in use for one user...?
Can i remove the CAL if the user is active whit this CAL..?

Thanx in advanced...

CarlGalgano · 10-23-2008, 01:21 PM

Man, this thread is confusing.

I currently have a SBE 4.1.0.40 server with 5 CALs. I support one Blackberry (mine). I purchased the license BEFORE the free BESexpress license cam out.

I dont have any support contract. What is the latest version of BES I can upgrade to without the need to pay a new license fee? Or since I am only supporting a single user, can I just download the latest version of BES express.

TIA

knottyrope · 10-23-2008, 01:35 PM

https://www.blackberry.com/Downloads...153CD9CE663043

upgrade to BES PRO 4.1.4?
Is like adding a service pack and is free.

CarlGalgano · 10-23-2008, 02:11 PM

Will my current lic keys work for BES PRO? Is 4.1.4 the latest and greatest? I thought there was a 4.1.6?
BTW, thank you very much for the quick reply.

knottyrope · 10-23-2008, 02:23 PM

Yes keys will work, it is an upgrade.

4.1.4 is latest version for Pro

4.1.6 is for Full BES Enterprise

CarlGalgano · 10-23-2008, 02:24 PM

Thank you very, very much. Will this include updates to support HTML email on the Bold?

knottyrope · 10-23-2008, 03:48 PM

4.1.4 BES PRO does not support HTML yet.
No one knows when an update will happen.

CarlGalgano · 10-24-2008, 09:14 AM

Again, thanks. I guess that is the feature I was hoping to add.

katebang · 11-02-2008, 02:19 PM

guys,

is there any sites on the rim.com that can provide me the latest total number of licenses that own by my organisation? I have been told that my company have bought an additional 20 licenses on top of current 30 licenses. but untill not i havent received any mail regarding the license key from RIM. by right, the license should be sent through the mail, right? thanks.

JhonWilliams · 11-28-2008, 05:22 AM

Yep! If you've been registered, you'll receive the mail by shortly...

sara_criss · 12-19-2008, 11:33 AM

How can i determine Blackberry Server version ....any idea ?....

NJBlackBerry · 12-19-2008, 11:34 AM

If you are on the BES itself, it's easy.
I'm guessing you are not?

JohnnyHigh · **upgrade trial version of BES to licensed -** 12-20-2008, 01:21 PM

Currently we are running 4.0.6 w 20 users, unfortunately this server was put in place before I was hired and they never purchased a tsupport subscription. They now want to upgrade to 4.1. Is it possible to download the 4.1 trial and use my current 20 user license, srp and srp auth key (once the old bes is shutdown or course!) and make the 4.1 trial licensed?

knottyrope · 01-05-2009, 01:47 PM

Quote:

Originally Posted by JohnnyHigh

Currently we are running 4.0.6 w 20 users, unfortunately this server was put in place before I was hired and they never purchased a tsupport subscription. They now want to upgrade to 4.1. Is it possible to download the 4.1 trial and use my current 20 user license, srp and srp auth key (once the old bes is shutdown or course!) and make the 4.1 trial licensed?

Sorry you have to pay about 1000.00 US to upgrade it.

Your current SRP is for 4.0 only.

mindware · 03-23-2009, 12:52 PM

Quote:

Originally Posted by hdawg

CALs expire; oh boy do they expire ... sucks when you've got 10 of them that all expire on the same day and 20 servers give you really dumb looks.

Sorry to dig up an old post, I'm just curious...

Under what circumstances can the CAL's expire? I was under the impression that they are not time-restrictied?

knottyrope · 03-23-2009, 04:59 PM

Quote:

Originally Posted by mindware

Sorry to dig up an old post, I'm just curious...

Under what circumstances can the CAL's expire? I was under the impression that they are not time-restrictied?

Did you read the posts before and after the one you quoted?
It was talked about it.

mindware · 07:04 PM

Quote:

Originally Posted by knottyrope

Did you read the posts before and after the one you quoted?
It was talked about it.

I did, infact I've read this thread and others throughout most of today

Sorry if it's that obvious. I'm new to blackberry licencing and still trying to get my head around it. As far as I was concerned, i'd assume an "expiry" as a defined time...

If I'm reading the right posts your refering to, would I be right in saying that they would only "expire" or stop as-such if the licence was abused/gone over limit? I guess that's pretty much a revoke then?

Any clarification on if I'm assuming wrong is appreciated!

stuwhite · 03-24-2009, 06:45 AM

TBH it is hard to clarify any more coz, as knotty says, it's all in this thread already!

You can't go over CALs anynore (since 4.0.5 IIRC) and yeah as long as you only use the SRP ID from a single machine at anytime (if you don't RIM lock it), the SRP and CALs will basically last "forever". Consider that there are people still running 3.xxx using CALs that they bought with it years ago. So in your definition there is no expiry, you buy them once and can use them forever.

mindware · 03-24-2009, 10:31 AM

Quote:

Originally Posted by stuwhite

TBH it is hard to clarify any more coz, as knotty says, it's all in this thread already!

You can't go over CALs anynore (since 4.0.5 IIRC) and yeah as long as you only use the SRP ID from a single machine at anytime (if you don't RIM lock it), the SRP and CALs will basically last "forever". Consider that there are people still running 3.xxx using CALs that they bought with it years ago. So in your definition there is no expiry, you buy them once and can use them forever.

Understood, thanks.

I guess it seems a dumb question now that I get it!