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Old 09-13-2008, 10:15 PM   #1 (permalink)
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Hey everyone. I'm hoping someone can help me out. I just upgraded to a beta for O.S. 4.5 and can't get the HTML email to work. I tried resending my service books, but nothing. When Icheck the email options, there is nothing there for HTML like it should be. Help!
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Old 09-13-2008, 10:24 PM   #2 (permalink)
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Have read the when html starts working it is just on new emails NOT on ones you have already. So seems like you have to have a fresh one sent to test it.
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Old 09-13-2008, 10:26 PM   #3 (permalink)
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I tried that already by forwarding an email with HTML in it, but no luck.
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Old 09-13-2008, 10:35 PM   #4 (permalink)
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How to enable HTML email on your BlackBerry
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Old 09-13-2008, 10:40 PM   #5 (permalink)
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I am not on a BIS, will the steps at the end of the post still work?
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Old 09-13-2008, 10:42 PM   #6 (permalink)
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Strike that, I got BIS and BES confused. Sorry I'm a newb!
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Old 09-13-2008, 10:42 PM   #7 (permalink)
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If you get email pushed to your BlackBerry, then you are on BIS (BlackBerry Internet Service.)
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Old 09-13-2008, 10:51 PM   #8 (permalink)
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And I got the options now. Thanks!!
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Old 09-13-2008, 10:51 PM   #9 (permalink)
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*** Moved to Beta ***
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Old 09-16-2008, 11:31 AM   #10 (permalink)
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I had a similar problem with my wife's new "PINK" Curve. I had to basically delete all her email accounts on the her phone. Resend the Service Books and then add the email accounts again from scratch. After I did that the HTML Email is working fine!
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