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Old 01-24-2009, 11:11 AM   #1 (permalink)
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Default .90 and Screen Issues

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Since I upgraded to .90 my screen doesn't want to turn off for the most part. . . I do a QuickPull and it works correctly for 1-2-3 hours. . .then the screen stays on. . .

Any advice?

Just did a Bat pull while typing.
Old 01-24-2009, 11:15 AM   #2 (permalink)
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This should probably go into the Beta forum, however I have only noticed this problem once, I just clicked the lock button and waited 10 seconds and the screen dimmed correctly. Then I clicked the lock button again to unlock it, that seems to fix it on my device. This works better than a Quickpull.
Old 01-24-2009, 11:17 AM   #3 (permalink)
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Moved to Beta Forum.
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Old 01-26-2009, 11:15 AM   #4 (permalink)
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I was having the same issue with my Storm (9530 w/ .90 - Verizon).

Do these steps:
  • Remove battery
  • Resend Service Books*

If this doesn't work, open Options > Screen/Keyboard and change to any other settings, save, then revert back to normal settings.

* If you are on a BES contact your BES Admin and have him/her resend service Books/IT Policy.
-= Storm =-
Napa County IT Dept.
BES | Help Desk Support
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