BlackBerryForums.com : Your Number One BlackBerry Community
     

»Sponsored Links


BlackBerryApps.com Best Sellers



Reply
 
LinkBack Thread Tools
  (#1 (permalink)) Old
codes Offline
New Member
 
Posts: 9
Join Date: Mar 2006
Model: 8820
Carrier: AT&T
Default Visual Voicemail Working - 01-24-2009, 08:20 PM

Although I initially received the same errors that everyone else posted about, Visual Voicemail is finally working for me on the Blackberry. I'm on an iPhone data plan, and I was using Visual Voicemail on the iPhone.

A few days ago, Visual Voicemail prompted me for my voicemail password, which it had never done. I entered the password, and it has been working ever since.

I suppose AT&T will be rolling this out soon, but so far there has been no mention of this internally.
Attached Images
File Type: jpg Capture12_16_20.jpg (37.5 KB, 501 views)
File Type: jpg Capture12_50_16.jpg (28.9 KB, 1203 views)
File Type: jpg Capture12_50_25.jpg (22.5 KB, 467 views)
   
Reply With Quote
Sponsored Links
Please Login or Register to Remove these Advertisements!

  (#2 (permalink)) Old
Inverted Offline
Knows Where the Search Button Is
 
Inverted's Avatar
 
Posts: 16
Join Date: Feb 2008
Location: Norcal
Model: 9000
OS: 4.6.0.266
Carrier: AT&T
Default 01-24-2009, 09:13 PM

very interesting!


I overstress aircraft...
PPL/IFR/CPL

Current BB's - 8900, 9000 both on at&t.
   
Reply With Quote
  (#3 (permalink)) Old
eriknino Offline
Knows Where the Search Button Is
 
Posts: 36
Join Date: Jan 2008
Model: 9000
PIN: N/A
Carrier: Vodafone NL
Default 01-25-2009, 06:58 AM

With wich OS does it work for You?
Is it network dependent?

Are there more people with Visual Voicemail working.

Erik

Last edited by eriknino : 01-25-2009 at 07:13 AM.
   
Reply With Quote
  (#4 (permalink)) Old
junior1790 Offline
CrackBerry Addict
 
junior1790's Avatar
 
Posts: 816
Join Date: Dec 2005
Location: Connecticut
Model: 9630
OS: 4.7.1....
Carrier: VZW
Default 01-25-2009, 09:03 AM

Quote:
Originally Posted by codes View Post
Although I initially received the same errors that everyone else posted about, Visual Voicemail is finally working for me on the Blackberry. I'm on an iPhone data plan, and I was using Visual Voicemail on the iPhone.

A few days ago, Visual Voicemail prompted me for my voicemail password, which it had never done. I entered the password, and it has been working ever since.

I suppose AT&T will be rolling this out soon, but so far there has been no mention of this internally.
What password did you use? The same as for your iphone?? I'm also curious if you can connect to the BIS on an iphone data plan??


If you can't spot the sucker in the first five minutes, you are the sucker!!
   
Reply With Quote
  (#5 (permalink)) Old
ifonline Offline
BlackBerry Extraordinaire
 
ifonline's Avatar
 
Posts: 1,144
Join Date: Jan 2006
Location: Braselton, Georgia
Model: 9000
OS: 4.6.0.303
Carrier: AT&T/BES
Default 01-25-2009, 10:35 AM

If I recall correctly from when I used an iPhone, this has nothing to do with the iPhone data plan specifically. There was a separate line item for visual voice mail. I suppose, in theory at least, a nice CSR could just add the visual voicemail line item to an existing plan with BB data, and it would work.


Ian

http://www.ridereports.net
Semper Fi 3/2/2
   
Reply With Quote
  (#6 (permalink)) Old
junior1790 Offline
CrackBerry Addict
 
junior1790's Avatar
 
Posts: 816
Join Date: Dec 2005
Location: Connecticut
Model: 9630
OS: 4.7.1....
Carrier: VZW
Default 01-25-2009, 06:03 PM

Quote:
Originally Posted by ifonline View Post
If I recall correctly from when I used an iPhone, this has nothing to do with the iPhone data plan specifically. There was a separate line item for visual voice mail. I suppose, in theory at least, a nice CSR could just add the visual voicemail line item to an existing plan with BB data, and it would work.
I was referring t the blackberry internet server and whether or not he could access it with an iphone plan??


If you can't spot the sucker in the first five minutes, you are the sucker!!
   
Reply With Quote
  (#7 (permalink)) Old
daverdfw Offline
New Member
 
Posts: 9
Join Date: Jan 2007
Location: Fort Worth,TX
Model: 9000
OS: 4.6.0.237
Carrier: ATT
Default 01-25-2009, 06:46 PM

has anyone else gotten this working?
   
Reply With Quote
  (#8 (permalink)) Old
ams mike Offline
Thumbs Must Hurt
 
ams mike's Avatar
 
Posts: 139
Join Date: Dec 2005
Location: Irvine, CA
Model: 9000
OS: 4.6.0.282
Carrier: ATT
Default 01-25-2009, 06:51 PM

mine doesn't work.

.219 on ATT


make cars go fast
   
Reply With Quote
  (#9 (permalink)) Old
codes Offline
New Member
 
Posts: 9
Join Date: Mar 2006
Model: 8820
Carrier: AT&T
Default 01-25-2009, 08:29 PM

Visual Voicemail is part of the iPhone package. It cannot be added independently. However, I think at one point I saw a separate Visual Voicemail feature for $7.99.

I'm running 4.6.0.219. All of my BES features continue to work.
   
Reply With Quote
  (#10 (permalink)) Old
kirbo20 Offline
Thumbs Must Hurt
 
kirbo20's Avatar
 
Posts: 62
Join Date: Feb 2006
Model: Bold
OS: 5.0.0.314
Carrier: at&t
Default 01-25-2009, 08:59 PM

Notice any new service books?
   
Reply With Quote
  (#11 (permalink)) Old
jungleland Offline
BlackBerry Extraordinaire
 
jungleland's Avatar
 
Posts: 1,376
Join Date: Mar 2006
Location: Philadelphia, PA
Model: BOLD
OS: 5.0.0.348
Carrier: At&t
Default 01-25-2009, 09:29 PM

.219 here too...And I get the "PROVISIONING UNSUCCESSFUL" message...





Quote:
Originally Posted by junior1790 View Post
What password did you use? The same as for your iphone?? I'm also curious if you can connect to the BIS on an iphone data plan??

You can access the internet via wap...but there would be no connection to BIS at all...lower case edge in fact.......

Last edited by jungleland : 01-25-2009 at 09:32 PM.
   
Reply With Quote
  (#12 (permalink)) Old
WorldIRC Offline
CrackBerry Addict
 
WorldIRC's Avatar
 
Posts: 905
Join Date: Oct 2004
Location: Toronto
Model: 9900
OS: 5.0.0.0
Carrier: Rogers Wireless
Default 01-25-2009, 09:48 PM

I don't even see the icon on 219 w/Rogers


Brian Bader
MSN / Email: [email address]
AOL: WorldIRC1986
   
Reply With Quote
  (#13 (permalink)) Old
Shaun Offline
Über Moderator
 
Shaun's Avatar
 
Posts: 2,363
Join Date: Oct 2007
Model: 9000
OS: 4.6.0.297
Carrier: at&t
Default 01-25-2009, 09:00 PM

No icon for me on a Rogers branded Bold on AT&T (.219 installed).


   
Reply With Quote
  (#14 (permalink)) Old
daverdfw Offline
New Member
 
Posts: 9
Join Date: Jan 2007
Location: Fort Worth,TX
Model: 9000
OS: 4.6.0.237
Carrier: ATT
Default 01-25-2009, 09:50 PM

i dont get it now either after i unbranded my att bold,
   
Reply With Quote
  (#15 (permalink)) Old
estabulla Offline
Talking BlackBerry Encyclopedia
 
estabulla's Avatar
 
Posts: 350
Join Date: Dec 2005
Location: Boston, MA
Model: 9000
Carrier: AT&T
Default 01-25-2009, 09:56 PM

If this is a service books dependent feature (as opposed to only a cod file that gets installed) then technically any Bold on ATT should have this icon right? I am thinking it is similar to all the other "junk" icons like XM, MusicID and others that get installed on the phone?


--
ASN
9000 on 4.6.something, BES 4.1 on Exchange, BIS (AT&T)
Ex 8700, 8800, 8100, 8310.
   
Reply With Quote
  (#16 (permalink)) Old
jungleland Offline
BlackBerry Extraordinaire
 
jungleland's Avatar
 
Posts: 1,376
Join Date: Mar 2006
Location: Philadelphia, PA
Model: BOLD
OS: 5.0.0.348
Carrier: At&t
Default 01-25-2009, 10:01 PM

look in the DOWNLOADS folder
   
Reply With Quote
  (#17 (permalink)) Old
estabulla Offline
Talking BlackBerry Encyclopedia
 
estabulla's Avatar
 
Posts: 350
Join Date: Dec 2005
Location: Boston, MA
Model: 9000
Carrier: AT&T
Default 01-26-2009, 01:05 PM

I don't see it in the downloads folder.


--
ASN
9000 on 4.6.something, BES 4.1 on Exchange, BIS (AT&T)
Ex 8700, 8800, 8100, 8310.
   
Reply With Quote
  (#18 (permalink)) Old
estabulla Offline
Talking BlackBerry Encyclopedia
 
estabulla's Avatar
 
Posts: 350
Join Date: Dec 2005
Location: Boston, MA
Model: 9000
Carrier: AT&T
Default 01-26-2009, 01:26 PM

Ok find the file net_bb_vvm.alx file in the usual places (same location as Blackberry.alx file). If you do not have the OS installed on your desktop, install it.

Edit it to reflect the vendor ID of the BB you are using. For Rogers it is 107. Update the apps on your BB using Desktop Mgr.


--
ASN
9000 on 4.6.something, BES 4.1 on Exchange, BIS (AT&T)
Ex 8700, 8800, 8100, 8310.

Last edited by estabulla : 01-26-2009 at 01:27 PM.
   
Reply With Quote
  (#19 (permalink)) Old
junior1790 Offline
CrackBerry Addict
 
junior1790's Avatar
 
Posts: 816
Join Date: Dec 2005
Location: Connecticut
Model: 9630
OS: 4.7.1....
Carrier: VZW
Default 01-26-2009, 01:57 PM

Is it possible for someone to post the alx file to download so I don't have to download OS .219... I'm on .210 now and don't wanna do the whole upgrade..


If you can't spot the sucker in the first five minutes, you are the sucker!!
   
Reply With Quote
  (#20 (permalink)) Old
estabulla Offline
Talking BlackBerry Encyclopedia
 
estabulla's Avatar
 
Posts: 350
Join Date: Dec 2005
Location: Boston, MA
Model: 9000
Carrier: AT&T
Default 01-26-2009, 04:02 PM

I don't think that will work correctly. The support really came in with 219.


--
ASN
9000 on 4.6.something, BES 4.1 on Exchange, BIS (AT&T)
Ex 8700, 8800, 8100, 8310.
   
Reply With Quote
  (#21 (permalink)) Old
junior1790 Offline
CrackBerry Addict
 
junior1790's Avatar
 
Posts: 816
Join Date: Dec 2005
Location: Connecticut
Model: 9630
OS: 4.7.1....
Carrier: VZW
Default 01-28-2009, 01:58 PM

This is really buggin me, i've seen on some other forums that people have this working but the caveat seems to be that you have to have an iphone plan which cs will not do without an iphone.. wtf


If you can't spot the sucker in the first five minutes, you are the sucker!!
   
Reply With Quote
  (#22 (permalink)) Old
estabulla Offline
Talking BlackBerry Encyclopedia
 
estabulla's Avatar
 
Posts: 350
Join Date: Dec 2005
Location: Boston, MA
Model: 9000
Carrier: AT&T
Default 01-28-2009, 04:41 PM

Yeah i tried calling them. There is no visual voicemail add-on so they cannot provision it. I am sure if you know how to work the system at ATT there is a way to do it.


--
ASN
9000 on 4.6.something, BES 4.1 on Exchange, BIS (AT&T)
Ex 8700, 8800, 8100, 8310.
   
Reply With Quote
  (#23 (permalink)) Old
davistld01 Offline
CrackBerry Addict
 
davistld01's Avatar
 
Posts: 741
Join Date: Dec 2006
Location: Springfield, MO.
Model: 9000
OS: .297v2
Carrier: AT&T
Default 01-28-2009, 08:10 PM

I updated to the beta 4.6.0.228 OS today, and I have the VVM icon showing. But, when I attempt to access it...it gives me the "Provisioning is unsuccessful" error. Bummer...guess I'll have to wait until AT&T wakes up and gives their BlackBerry data plan users what they have been providing for their iPhone users all this time...
   
Reply With Quote
  (#24 (permalink)) Old
jungleland Offline
BlackBerry Extraordinaire
 
jungleland's Avatar
 
Posts: 1,376
Join Date: Mar 2006
Location: Philadelphia, PA
Model: BOLD
OS: 5.0.0.348
Carrier: At&t
Default 01-28-2009, 08:30 PM

Quote:
Originally Posted by estabulla View Post
Yeah i tried calling them. There is no visual voicemail add-on so they cannot provision it. I am sure if you know how to work the system at ATT there is a way to do it.


ha...a true waste of time...calling a CS rep...
   
Reply With Quote
  (#25 (permalink)) Old
junior1790 Offline
CrackBerry Addict
 
junior1790's Avatar
 
Posts: 816
Join Date: Dec 2005
Location: Connecticut
Model: 9630
OS: 4.7.1....
Carrier: VZW
Default 01-29-2009, 07:00 AM

Quote:
Originally Posted by jungleland View Post
ha...a true waste of time...calling a CS rep...
I called bb support and still no dice, he actually tried to tell me no phone other then the iphone could support it, on any carrier, i explained to him that several phones on verizon have it and he told me i was wrong... what a dbag!!


If you can't spot the sucker in the first five minutes, you are the sucker!!
   
Reply With Quote
  (#26 (permalink)) Old
TTune Offline
Thumbs Must Hurt
 
TTune's Avatar
 
Posts: 106
Join Date: Feb 2006
Model: 9000
OS: 5.0.0.348
Carrier: Rogers
Default Installing VMM on non-AT&T devices - 01-29-2009, 10:53 AM

Quote:
Originally Posted by Shaun View Post
No icon for me on a Rogers branded Bold on AT&T (.219 installed).
For those of us on non-AT&T (in my case, Rogers) you need to edit a file before you install the OS Update. Or, move the files into a little directory and browse over there from the AppLoader screen in DM.

In the directory on your local machine called something like "C:\Program Files\Common Files\Research In Motion\Shared\Loader Files\9000-v4.6.0.228_P4.0.0.192" there is a file "net_rim_bb_vvm.alx" .

The files that it refers to (there are only 3 fpr your language/device) are in the JAVA subdirectory and they all have VMM in the middle of their names as well.

Use your favourite text editor to global replace "102" vendor (AT&T) with "107" (Rogers) in the file net_rim_bb_vvm.alx and you're set to install it.
Again - probably works best if you do it before the OS upgrade.

Not that it'll do much good for you.
   
Reply With Quote
  (#27 (permalink)) Old
greggov Offline
Thumbs Must Hurt
 
Posts: 75
Join Date: Jan 2007
Location: New York, NY
Model: 9000
OS: 4.6.0.237
Carrier: at&t
Default 02-07-2009, 01:37 PM

I have .234 installed and have the VVM icon. I still get the unsuccessful provisioning message. Any chance you could post the service books for it? (I think you can do a selective backup of just the service books)

I want to keep the VVM on the phone so I can see when it becomes active, but it also appears that I won't be notified of a voicemail the traditional way? I could remove the .cod files, but thats kind of a PITA, especially when everything is finally working so smooth.
   
Reply With Quote
  (#28 (permalink)) Old
codes Offline
New Member
 
Posts: 9
Join Date: Mar 2006
Model: 8820
Carrier: AT&T
Default 02-08-2009, 01:08 AM

I don't have any service book particular to VVM.

Also, I can report that when I updated to .228, initially I received the provisioning error. I thought the upgrade hosed visual voicemail. However, I called my regular voicemail and a few minutes later received an OS notice that I needed to reboot now or it would do it on its own. I vaguely remember the same message before VVM began working on .219.

I'll try the update to .234 and see if I can document exactly what steps I have to take from a fresh install to get VVM working.
   
Reply With Quote
  (#29 (permalink)) Old
atuarre Offline
Talking BlackBerry Encyclopedia
 
Posts: 312
Join Date: Dec 2005
Location: Lake Charles, LA and College Station, TX
Model: 9550
Carrier: Verizon
Default 02-16-2009, 07:00 PM

I am going to try this, although I am late. Took my iPhone sim out and put it into my Bold. Will see if this can be duplicated.


Glenn
   
Reply With Quote
  (#30 (permalink)) Old
atuarre Offline
Talking BlackBerry Encyclopedia
 
Posts: 312
Join Date: Dec 2005
Location: Lake Charles, LA and College Station, TX
Model: 9550
Carrier: Verizon
Default 02-16-2009, 07:07 PM

I hate 3G signal, but I data seems to move more slowly on this SIM. I don't know what the deal is. I do not have the Blackberry icon which I assume means I have no connection to BES or BIS.

The symbol just dropped to baby edge (lower case edge).

I am calling my voicemail, which is what I usually have to do on my iPhone to get visual voicemail to prompt for password.

After hanging up with voicemail, i get Please provide your password. I enter my voice mail password and hit "OK"

Message states, "Blackberry Visual Voice Mail configuration is complete. You can set up your options or go to the Blackberry Visual Voice Mail message list and use the default options.

Two buttons are available. Options and Message list.

Under options, there is Autodownload Messages, which is set to YES by default. Allow data connection while roaming, set to NO by default. Confirm delete set to YES by default.

Two buttons, Set Greeting and Set Password

Really and truely, as I see it, all they have to do is build a plan for the Bold for visual voicemail.


Glenn
   
Reply With Quote
  (#31 (permalink)) Old
atuarre Offline
Talking BlackBerry Encyclopedia
 
Posts: 312
Join Date: Dec 2005
Location: Lake Charles, LA and College Station, TX
Model: 9550
Carrier: Verizon
Default 02-16-2009, 07:12 PM

One thing RIM does need to do is make it easier to retrieve SIM's. It's a p.i.t.a to get the sim out. I had to use tweezers. It's like this on almost all blackberries.


Glenn
   
Reply With Quote
  (#32 (permalink)) Old
thecrave Offline
Knows Where the Search Button Is
 
Posts: 15
Join Date: Nov 2005
Model: 8100
Carrier: AT&T
Default 02-17-2009, 12:35 PM

Quote:
Originally Posted by atuarre View Post
...Really and truely, as I see it, all they have to do is build a plan for the Bold for visual voicemail.
My guess is that they are waiting for AT&T to complete the OS certification on the VVM changes to the latest/greatest 4.5 release before rolling out the feature code for BB VVM.

And we know how quick AT&T is when certifying an OS.
   
Reply With Quote
  (#33 (permalink)) Old
Crupp Offline
Talking BlackBerry Encyclopedia
 
Crupp's Avatar
 
Posts: 218
Join Date: May 2006
Location: Atlanta, GA
Model: 9000
PIN: 249e66f1
Carrier: AT&T
Default 02-17-2009, 02:26 PM

Does anyone if you swap out the SIMS to get VVM will this screw up a BES connection?


PIN: 249E56EF
BB Bold 4.6.0.282
   
Reply With Quote
  (#34 (permalink)) Old
sprite2005 Offline
New Member
 
Posts: 3
Join Date: Mar 2009
Model: 900
PIN: N/A
Carrier: AT&T
Default 03-12-2009, 02:43 AM

Anyone know when AT&T VVM support is coming?
   
Reply With Quote
  (#35 (permalink)) Old
doabbs Offline
New Member
 
Posts: 14
Join Date: Dec 2006
Model: 9000
OS: 4.6.0.247
Carrier: AT&T
Default 03-13-2009, 02:40 PM

I just tried getting it added and CS rep had no idea what I was talking about. I know it is 100% possible, it just depends on who you get on the phone. I call them every couple days with other users problems, I figure eventually I will get one who knows how to do it.
   
Reply With Quote
  (#36 (permalink)) Old
atuarre Offline
Talking BlackBerry Encyclopedia
 
Posts: 312
Join Date: Dec 2005
Location: Lake Charles, LA and College Station, TX
Model: 9550
Carrier: Verizon
Default 03-13-2009, 05:31 PM

Quote:
Originally Posted by doabbs View Post
I just tried getting it added and CS rep had no idea what I was talking about. I know it is 100% possible, it just depends on who you get on the phone. I call them every couple days with other users problems, I figure eventually I will get one who knows how to do it.
They don't have a plan for it yet, so it's not possible.


Glenn
   
Reply With Quote
  (#37 (permalink)) Old
jibi Offline
BlackBerry God
 
jibi's Avatar
 
Posts: 11,305
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Default 03-15-2009, 10:09 PM

Quote:
Originally Posted by sprite2005 View Post
Anyone know when AT&T VVM support is coming?
I would guess 2-3 months.


In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
   
Reply With Quote
  (#38 (permalink)) Old
whsbuss Offline
BlackBerry Extraordinaire
 
whsbuss's Avatar
 
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
Default 03-20-2009, 07:36 AM

Quote:
Originally Posted by jibi View Post
I would guess 2-3 months.
So the rumor of 3/25/09 was just a rumor?
   
Reply With Quote
  (#39 (permalink)) Old
StuartV Offline
Talking BlackBerry Encyclopedia
 
StuartV's Avatar
 
Posts: 477
Join Date: Feb 2008
Location: Tallahassee, FL
Model: 9530
OS: 5.0.0.328
PIN: N/A
Carrier: Verizon
Default 03-20-2009, 10:21 AM

Ask again next Thursday.


- Stuart
Verizon 8130 (on the bench, now
Verizon 9530
   
Reply With Quote
  (#40 (permalink)) Old
blured2000 Offline
New Member
 
blured2000's Avatar
 
Posts: 6
Join Date: May 2009
Location: Orlando, FL
Model: 9000
OS: 5.0.0.100
PIN: ch me, I think I'm dreamin
Carrier: AT&T
Default 05-21-2009, 04:23 PM

so in theory; borrow an iPhone, call AT&T and tell them you got an iPhone, they switch you over to the "iPhone data plan," then switch back to your blackberry and open visual voicemail...
   
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2009 BlackBerryFAQ.com, BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of Research In Motion Limited.