Originally Posted by miamirulz29
How did you wipe the os?
Hopefully with a lint free rag or you ed up with fur balls...
@OP = I agree with thecelt1974, sounds like you are using a theme that is not included in the build you loaded. Try changing the theme and see if it fixes itself. If so, then that is your problem. You need to find out what theme she had and reload it for her.