Originally Posted by jrba
I have my BB set up so that deleted items synchronise between Outlook and the BB and visa versa and this works fine.
However when I move some items from my inbox (in Outlook) to, say, a personal folder they don't disappear from the messages folder in the BB.
Is there anything I can do to make this work?
Any advice greatly appreciated!
Unfortunately NO this has been my biggest issue with the BB since I switched from the Treo 650. You can however set it up so if you delete an email from Outlook it will remove it from your BB and vice a versa, but if you move the email say into another folder that change won't sync the email on a BB it isn't a true sync it's only async.
I've trained users to first delete the email in Outlook than you move the email into your personal folders it adds another step but eliminates the need to constantly clean-up your messages folder on your BB.
Kinda funny huh since the big deal with the BB has always been email but it's just push email basically fire and forget. Now the calendar and notes are true sync.