Hi there,

Noob here !!!

I've searched these forums and can't seem to find any answers so thought I should ask !! Here goes ...

We've been running a BES 4.0 server hooked in with an Exchange server for the last couple of months.

We had to perform a recovery on the Exchange Server over the last couple days and as a result some of the users have lost messages in their mailboxes.

We can still see the messages on the handhelds and was wondering if there's a way of getting same back into the mailbox from the BB handheld ??

So far I've tried using the Desktop Manager and gone into intellisync options > configure email > then selecting hand held wins and tried a synchornisation

I've also found *http*://w*ww.blackberry.org/developers/forum/threadMode2.jsp?forum=1&thread=4190 which sort of helps as far as getting the backup file (.ipd) and pluggin it into a simulated BB.

p.s. (remove*'s for URL to work)

Not sure if this is of any use and where / how to go from here ?

Am I approaching it in the wrong way ? anyone can shed some light on this issue - it's now become rather critical as one of the affected users is our MD !!

Thanks in anticipation !

If the messages are gone from Exchange the BES might not be able to find them -- had the same happen here - several users lost data from their inboxes and wanted to send the messages from their bbs to their Outlook inboxes - got error message about not being able to locate original message.