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Old 09-09-2012, 09:36 PM   #221 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

Please Login to Remove!

I saw that someone else solved a similar problem by removing the email setup application and reinstalling it with the BlackBerry Desktop Software. You'll need to download and install the OS to your computer first, though. If the OS isn't up to date, I would just update the software to the latest. You can get it here:

https://swdownloads.blackberry.com/D...E4F82F9F00E7D4
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Old 09-11-2012, 05:00 AM   #222 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

Hi I am just wondering, I have another problem:


I have tried to upgrade my blackberry OS, but it does not work. Every single time I try to do this, I get an error message that I need 6 more megabytes in order to upgrade. However, I actually Have 4.8 gigs of internal memory to work with. I have no idea what is going on, and I have been trying to upgrade my OS for the past 8 hours or so with the same result (deleting applications, pictures etc.)
Error message uploaded What can I do?

Attached is the error message.
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Why won't my OS update?  I deleted the Vendor.xml file!-blackberry-will-not-update.jpg  
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Old 09-11-2012, 05:12 AM   #223 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

Also I apologize for posting this here. I tried to make a new thread but the forum won't let me.
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Old 09-11-2012, 07:17 AM   #224 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

Take a look at this and see if it helps:

http://www.blackberry.com/btsc/KB24163
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Old 09-11-2012, 07:17 AM   #225 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

Quote:
Originally Posted by vincentmtang View Post
Hi I am just wondering, I have another problem:


I have tried to upgrade my blackberry OS, but it does not work. Every single time I try to do this, I get an error message that I need 6 more megabytes in order to upgrade. However, I actually Have 4.8 gigs of internal memory to work with. I have no idea what is going on, and I have been trying to upgrade my OS for the past 8 hours or so with the same result (deleting applications, pictures etc.)
Error message uploaded What can I do?

Attached is the error message.
Quote:
Originally Posted by vincentmtang View Post
Also I apologize for posting this here. I tried to make a new thread but the forum won't let me.
There's a button that says New Thread.
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I h8 txtspk.
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Old 09-11-2012, 10:19 PM   #226 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

I know. I clicked on new thread, but every single time I tried to make a new thread I get an error. I had to post it here
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Old 09-11-2012, 10:23 PM   #227 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

Actually, I was using the windows 7 version. It still has this problem.

I have the latest software available, and it still has this issue. I really don't want a hard wipe done ot my blackberry, but this is increasingly going to be the case from the looks of it.

The underlying issue is that my blackberry cannot connect to the blackberry server or the internet (except via wifi) and I really need to be able to use BBM. Blackberry tech support is completely unhelpful and seems like they do not even know what they are doing.
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Old 09-11-2012, 10:27 PM   #228 (permalink)
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Default Re: Why won't my OS update? I deleted the Vendor.xml file!

This is the version of the blackberry dock that I have.
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