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Old 11-29-2010, 12:41 PM   #1 (permalink)
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Default Tour 9630 Won't reboot fully after deleting App

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I deleted my Ubertwitter app yesterday so i began to reboot my phone in order to uninstall the application but the reboot bar stops at about 66%. I tried to remove the battery and re-insert it but this has not worked either, still stops at the same point. I have also tried connecting to desktop manager and while it can connect, it still doesn't reboot completely. This is so frustrating...anybody know how to fix this problem?
Old 11-29-2010, 05:34 PM   #2 (permalink)
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Default Re: Tour 9630 Won't reboot fully after deleting App

See Is your BlackBerry Nuked? - BlackBerryFAQ.

Another option is to try and boot in safe mode. See KB17877-How to start a BlackBerry smartphone in safe mode.

Either way, try and delete the app that is causing the problem.

If you boot up in safe mode you can do a full backup. That will be a good idea because you could end up deciding to wipe the device.

If you decide to wipe, see the two articles at the FAQ re JL_CMDER.
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Old 11-29-2010, 06:21 PM   #3 (permalink)
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Default Re: Tour 9630 Won't reboot fully after deleting App

How long are you waiting before pulling the battery? I'd plug it into an AC outlet - have it reboot - then wait at least an hour to see if it finally finishes on its own.
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