12-05-2010, 09:51 AM
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This post is on behalf of a colleague, we are working abroad and she uses MTN, its a pay monthly service and is BIS. Personal phone so no corporate support :(
She travelled to the UK and purchased a Vodafone SIM which worked perfectly.
Now she is back and has put the MTN SIM back in again - the BB (8800) says "a new BlackBerry device has been detected..."
She clicks move email accounts and it asks for a password - she puts in her password but it says its wrong. Its definitely correct. She has changed the password on PC just in case but still no joy.
We have been in to the MTN shop but unfortunately they don't understand the problem.
Any help (or link to another thread if it exists) would be greatly appreciated.
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