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Old 12-06-2010, 11:02 PM   #1 (permalink)
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Default Update to V6.0 OS Problems

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I just updated my Blackberry 8900 to the V6.0 OS - it took approx. 1 hour to complete. When it rebooted, it would not turn on. Does anyone have a solution to this problem. When I called Rogers, she told me to plug it in, take the battery out, wait a minute, put the battery back in. It still did not come back!!! Although most info is saved to the card, I'm afraid I will lose everything else!!!! Please help!!!!!
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Old 12-06-2010, 11:16 PM   #2 (permalink)
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Default Re: Update to V6.0 OS Problems

Where did you find the OS 6 for the 8900?

Got a link?
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Old 12-06-2010, 11:25 PM   #3 (permalink)
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Default Re: Update to V6.0 OS Problems

The update notification came from RIM. The link is valid, as I subscribe to updates. This is the first time I have had an issue with anything that I've downloaded from this site.
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Old 12-07-2010, 06:24 AM   #4 (permalink)
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Default Re: Update to V6.0 OS Problems

As far as I knew, the 8900 wasn't on the list for OS6. Didn't think it had the horsepower and memory to run it, but maybe a hybrid version would work.

And usually the carrier's release the OS, not directly from RIM.
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Old 12-07-2010, 06:26 AM   #5 (permalink)
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Default Re: Update to V6.0 OS Problems

Yea, you're just confused about what you got. It's very very unlikely it was an OS 6 file.

If so, you're the first. And like Dub stated, RIM doesn't send the OS upgrade notification.

Maybe a friend is playing a joke on you?
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Old 12-07-2010, 07:50 AM   #6 (permalink)
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Default Re: Update to V6.0 OS Problems

First of all, I am NOT confused about what I got. The email came directly from RIM, it is from the Blackberry website. The update was: Blackberry V 6.0 & Blackberry Device Software Update V5.0. It has now stopped my phone from working at all -- I came to this forum to ask for any help in correcting the problem - I am not stupid & I read the information supplied. RIM DOES send out update emails for software, if you register to receive them.
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Old 12-07-2010, 10:08 AM   #7 (permalink)
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Default Re: Update to V6.0 OS Problems

Quote:
Originally Posted by phawk View Post
First of all, I am NOT confused about what I got. The email came directly from RIM, it is from the Blackberry website. The update was: Blackberry V 6.0 & Blackberry Device Software Update V5.0. It has now stopped my phone from working at all -- I came to this forum to ask for any help in correcting the problem - I am not stupid & I read the information supplied. RIM DOES send out update emails for software, if you register to receive them.
Not 100% sure, but that may refer to Blackberry V 6.0 Desktop Software and V 5.0 Device Software. Can you double check?
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