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Old 12-11-2010, 09:19 PM   #1 (permalink)
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Default "Bricked" BB - My adventure!

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This is a warning, list of what doesn't work and maybe a note of hope for folks with "bricked" Blackberries. Not my thing. I HATE tiny screens & buttons. This is for my wife.

It's a BB 8310 (AT&T) gifted fm my bro. Contract expired. He upgraded and gave it to her. Unlocked it here (U$10). With a local (Philippines) SIM it worked fine.

Installed "BB Desktop Manager" on XP. When DM suggested an "update" I said OK. While it was writing the power went out! Happens a lot here. Shut down what I could and prayed to UPS gods. No luck.

Seemed the flash ram was scrambled because the BB did NOTHING but blink the red light every 3 sec.

Tried the RIM website but seems they don't talk without pay. I guessed a new BB would be cheaper and more effective.

So here's as much of what I tried as I can remember. EVERYTHING said "no device" or words to that effect.

> found a RIM KB on the subject and tried ~14 items.
> tried 8 ideas fm blackberryforums/BlackBerry Help
> charged battery for 12 hours
> checked DM, loader, BBSAK, WinXP, etc., etc.
> checked USB cable against other devices & computers
> removed the battery for 30 min.
> run "loader -nojvm" 25 times.
> run JL_Cmdr 1.9.3 and tried to wipe 25 times.
> run "If JL_Cmdr wipe doesn't work" routine 25 times.
> tried BBSAK 10 times.
> check XP Hrdwre Mngr\USB devices. No RIM anything.
checked every USB device, no RIM driver on any.
> try XP NEW HARDWARE but XP said no such hardware.
> un/re-install DM and tried 25 more times.
> un/re-install JL_Cmdr and tried 25 more times.
> pushed the little hardware "reset" button a dozen times.
> re-tried EVERYTHING with/without battery, SIM, SD,
every combination

Google found people in similar holes who got RIM to talk to them - RIM said "buy a new BB". No discount.

FINALLY - my (filipina) wife laughed and took it back to the shop that unlocked it. Plug into a PC and in 10 min it was OK. Factory defaults but lots better than a "brick".

I don't know what software they used and they won't say but if RIM can't do it for a U$400 device and a "hole-in-the-wall" shop in an obscure town in the PH CAN........ then I need a different vendor.

For other folks with "bricked" BB's, have hope. Try a vacation to the PH. <G>
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Old 12-12-2010, 10:42 AM   #2 (permalink)
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Default Re: "Bricked" BB - My adventure!

Best guess is the battery was dead or dying and when you lost power it corrupted the OS. Using the tools you indicated will restore any blackberry that has a corrupted Os just as long as the unit is not defective or the battery is dead or close to dead. There are not many tools available for the restoral and I bet the vendor used one of the ones you listed.
One suggestion is the next time do not do an update via the internet. Download the updated OS and applications to the PC so internet connectivity is reduced and the upgrade is a lot faster.
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Old 12-12-2010, 12:09 PM   #3 (permalink)
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Default Re: "Bricked" BB - My adventure!

And get a good quality UPS for the computer if the power goes out so frequently....
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