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Old 12-12-2010, 06:48 PM   #1 (permalink)
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Default bold 9700 not turning on at all

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hi they gave me a bold 9000 and its not turning on at all the red light does not even come on or anything an i cant seem to figure out why it does not want to charge or turn on ... please help thanks
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Old 12-12-2010, 06:50 PM   #2 (permalink)
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Default Re: bold 9700 not turning on at all

Is it new? is the battery in? how are you charging it? AC or USB?
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Old 12-12-2010, 06:56 PM   #3 (permalink)
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Default Re: bold 9700 not turning on at all

its pretty mint , batterys in , and wall charger .. i even tryed putting my 9700 battery and still nuthing , :/
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Old 12-12-2010, 07:08 PM   #4 (permalink)
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Default Re: bold 9700 not turning on at all

helppp plz
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Old 12-12-2010, 07:19 PM   #5 (permalink)
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Default Re: bold 9700 not turning on at all

Was it ever wet? If not the Os may be corrupt. You can try replacing it if you can get it to be seen by a Pc via the USB. Try downloading Desktop manager from RIM( free) and try to connect to the BB. Worse case the BB is defective. Another thing, check the connectors on the case. Maybe they are dirty or not fully touching.
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Old 12-12-2010, 07:31 PM   #6 (permalink)
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Default Re: bold 9700 not turning on at all

Replace the battery with a BB 9000 OEM one, not one from another device. I had a similar problem with my 9000 and a (new) replacement battery fixed it.
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Old 12-12-2010, 07:32 PM   #7 (permalink)
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Default Re: bold 9700 not turning on at all

If you have a problem with DM



Desktop Manager will not connect/detect my BB
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Old 12-12-2010, 07:33 PM   #8 (permalink)
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Default Re: bold 9700 not turning on at all

Quote:
Originally Posted by Dubdub View Post
Replace the battery with a BB 9000 OEM one, not one from another device. I had a similar problem with my 9000 and a (new) replacement battery fixed it.
Dubdub are the 9000 and the 9700 batteries the same ?
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Old 12-13-2010, 06:23 AM   #9 (permalink)
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Default Re: bold 9700 not turning on at all

Don't think so, but not sure. From my experience, each model has its own spec battery.
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Old 12-14-2010, 03:24 AM   #10 (permalink)
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Default Re: bold 9700 not turning on at all

I had those problem... Your battery is too low to start BlackBerry. The device will automatically on by the time we plug-in the battery. If the battery have not enough power, it will turn off / restart & it will automatically on again.
You need to charge the battery on independent charger. Good luck
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