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Old 12-14-2010, 10:03 AM   #1 (permalink)
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Default BB Storm 9550 Internet connection problems

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I recently acquired a Storm 2 (Verizon) and I am not able to connect to the internet. When I try, a message pops up indicating that that is a "Wi-Fi service. Please ensure your device has a Wi-Fi connection and try again."

How do I change it to be able to use the internet without Wi-Fi?

I am also in an extended coverage area, but was able to use the internet last week...

Old 12-14-2010, 10:09 AM   #2 (permalink)
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Default Re: BB Storm 9550 Internet connection problems

The browser is set as default to Hotspot Browser
Change it to Internet Browser
Options [wrench icon] - advanced - browser config - top option.
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Old 12-14-2010, 10:10 AM   #3 (permalink)
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Default Re: BB Storm 9550 Internet connection problems

...and if that doesn't do it, I would recommend a powered on, battery pull for one minute, reboot... and try again.
Old 12-14-2010, 10:10 AM   #4 (permalink)
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Default Re: BB Storm 9550 Internet connection problems

Do you have a BlackBerry data package with your carrier?
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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