There is no 'Send' menu when I compose and forward an email. However I could send when I reply an email from someone.
I am using BIS. Help.

I assume that you have a BB data plan. Do you have the email accounts set up in BIS?

Have you done a battery pull?

Have you resent service books?

Hi Dubdub,
Thank you for your respond. Sorry for late reply.

Yes I have BB data plan and email accounts set up in BIS.
I have done the battery pull.

Understood that service books is for BES. If it is for BIS as well, could you please guide me how to do so?

Are you using BIS or BES?

Log into your carrier's BIS site and select "Resend Service Books".

Services books are required to make various aspects of the BB work. Makes no matter if you are using BIS or BES, you still need them.

Hi Dubdub,
I have called my service provider and they sent me the Service Books.
Now my problem is solved. Thank you very much for your help.