BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-18-2010, 09:57 AM   #1 (permalink)
New Member
 
Join Date: Dec 2010
Location: Malaysia
Model: 9700
OS: 5.0.0.593
PIN: N/A
Carrier: DiGi
Posts: 4
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Unable to send composed email

Please Login to Remove!

There is no 'Send' menu when I compose and forward an email. However I could send when I reply an email from someone.
I am using BIS. Help.

Last edited by minnie_m : 12-18-2010 at 09:58 AM.
Offline  
Old 12-18-2010, 12:07 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Unable to send composed email

I assume that you have a BB data plan. Do you have the email accounts set up in BIS?

Have you done a battery pull?

Have you resent service books?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 12-28-2010, 12:32 AM   #3 (permalink)
New Member
 
Join Date: Dec 2010
Location: Malaysia
Model: 9700
OS: 5.0.0.593
PIN: N/A
Carrier: DiGi
Posts: 4
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Unable to send composed email

Hi Dubdub,
Thank you for your respond. Sorry for late reply.

Yes I have BB data plan and email accounts set up in BIS.
I have done the battery pull.

Understood that service books is for BES. If it is for BIS as well, could you please guide me how to do so?
Offline  
Old 12-28-2010, 06:40 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default Re: Unable to send composed email

Are you using BIS or BES?

Log into your carrier's BIS site and select "Resend Service Books".

Services books are required to make various aspects of the BB work. Makes no matter if you are using BIS or BES, you still need them.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
The Following User Says Thank You to Dubdub For This Useful Post:
minnie_m (01-07-2011)
Old 01-07-2011, 11:58 PM   #5 (permalink)
New Member
 
Join Date: Dec 2010
Location: Malaysia
Model: 9700
OS: 5.0.0.593
PIN: N/A
Carrier: DiGi
Posts: 4
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Unable to send composed email

Hi Dubdub,
I have called my service provider and they sent me the Service Books.
Now my problem is solved. Thank you very much for your help.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Unable to send composed email
Thread Thread Starter Forum Replies Last Post
unable to send email from bb using Exchange GHF_Jeanie BES Admin Corner 5 07-12-2010 10:18 AM
July 18-19-20 - RIM scheduled outages, Asia Pacific/Europe Middle East JSanders Network Outages - powered by DataOutages.com 0 07-16-2008 04:08 PM
Unable to send email after updates That1Guy BES Admin Corner 9 03-26-2007 09:02 AM
Unable to send email after domain password changed. xwire BES Admin Corner 23 08-23-2006 02:28 PM
Unable to send email mdjunk@juno.com BES Admin Corner 5 06-26-2006 03:55 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.