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Old 12-21-2010, 08:21 AM   #1 (permalink)
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Default Key Ports?

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Ok, so I've not long had this BlackberryBold 9700, and I was lucky enough to drop it down the toilet.

I left it to dry over night, and it turns on just fine, only a few problems with the screen, but it works eventually.

but if I leave the phone for a while, it says something about key ports, and then. Press any button to abandon.

If you don't press abandon, the phone turns off.

2. I am also having some trouble with my space bar? every time I click it, it closes down Blackberry messenger sometimes. I can't see anyone knowing how to help, but any suggestions would be appreciated.
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Old 12-21-2010, 08:24 AM   #2 (permalink)
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Default Re: Key Ports?

Welcome to BB Forums.

Not much you can do with a wet BB, but try the suggestions here -> Got Your BlackBerry Wet? - BlackBerryFAQ
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Old 12-21-2010, 08:34 AM   #3 (permalink)
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Default Re: Key Ports?

Drying it overnight is not enough time.
3 days minimum and five days for most certainty.

Read the link NJ posted above.
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Old 12-21-2010, 08:40 AM   #4 (permalink)
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Default Re: Key Ports?

It wasn't left in for long, so should I leave it for another 2 days?

And, if it's still not working after then, what can I do? Take it down to my provider store, and see if they can send it off to be fixed?
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Old 12-21-2010, 08:42 AM   #5 (permalink)
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Default Re: Key Ports?

Water damage is not covered by warranty.
You'll have to get a new device if it will not work.
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Last edited by MidnightDraven : 12-21-2010 at 10:22 AM.
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Old 12-21-2010, 09:55 AM   #6 (permalink)
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Default Re: Key Ports?

Quote:
Originally Posted by UK1994 View Post
It wasn't left in for long, so should I leave it for another 2 days?

And, if it's still not working after then, what can I do? Take it down to my provider store, and see if they can send it off to be fixed?
I tell people three days minimum, five days for more certainty and less gamble that it will fry.
You do the math to subtract the one day from that.

Good luck.
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Old 12-21-2010, 10:05 AM   #7 (permalink)
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Default Re: Key Ports?

Quote:
Originally Posted by MidnightDraven View Post
Water damage is not covered by insurance
Sure it is. In fact, this is exactly what insurance is for.
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Old 12-21-2010, 10:22 AM   #8 (permalink)
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Default Re: Key Ports?

Just not by warranty? Thanks for that. [edited original post]
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Old 12-21-2010, 10:27 AM   #9 (permalink)
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Default Re: Key Ports?

Warranty doesn't cover anything that is caused by "user error" - so if you dunk it in liquid, if you carry it in pocket without a case and your keys crack the screen, if you put it through the wash by accident, leave it on your car roof then drive over it as it falls off... You get the idea.

Insurance covers user mistakes.
Warranty covers hardware/firmware/software faults that are no blame of the user.
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