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Old 12-22-2010, 08:44 PM   #1 (permalink)
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Exclamation Email problems for BB 9300

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Ok so a couple of days ago my blackberry 9300 stopped receiving emails, ive searched the forum and tryed everything ive looked at.. and none of its worked.. i downloaded and installed OS 6 for my BB hoping that would fix it but it didnt so if you guys could help that would be great...


ps, my email is hotmail and my BBM works fine.

Last edited by tony1 : 12-22-2010 at 08:52 PM.
Old 12-23-2010, 12:30 PM   #2 (permalink)
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Default Re: Email problems for BB 9300

What else did you try?

Is hotmail the only email address you have setup on the BlackBerry? If you have another, or others, are they working?

Does the hotmail address require you to revalidate periodically? Maybe you need to do that.

What about re-sending service books?

What about deleting the address from the BIS, waiting a while, then adding it back?
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