01-21-2011, 07:03 PM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
Post Thanks: 19
Thanked 524 Times in 509 Posts
| | Re: DM (and PC) not aware that "mass storage mode" IS on - Storm 9530
I've noticed that sometimes it takes a long time for the BlackBerry to prompt. Usually it is immediately after connection, but sometimes when desktop manager is already running, it does take a while.
If you have enabled mass storage mode and the computer does not see it as a drive, the first thing to try is a hard reset. That is, with the power on, remove the battery for at least 30 seconds. Then try again after the BlackBerry reboots. If that doesn't work, and yet the computer and BlackBerry are connecting, then I don't know.
Finally, the media features in desktop manager are used with mass storage mode not enabled. Therefore, I do not understand the error message. Do not enable mass storage mode when you intend to sync media with desktop manager.
Posted via BlackBerryForums.com Mobile
Last edited by aiharkness : 01-21-2011 at 07:05 PM.