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Old 01-03-2011, 03:01 PM   #1 (permalink)
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Having trouble with my blackberry loosing calls and does not recieve calls. I was told to remove the battery and also triied *228. Has not helped. I have other Verizon phones that get excellent coverage and this intermittently looses signal.
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Old 01-03-2011, 03:12 PM   #2 (permalink)
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Does it have a poor signal in different areas or just one? Do the other devices get a good signal in the same location where the BB has a bad one?

What OS are you running?

What did you do just prior to this beginning - i.e. load an app, etc.?
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Old 01-03-2011, 03:54 PM   #3 (permalink)
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I get poor or no signal in different areas where other devices get a good signal.

Not sure what OS I have. Is there a way to find out?

Phone has just started getting worse, only had it a few months.
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Old 01-03-2011, 04:02 PM   #4 (permalink)
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V5.0.0.732
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Old 01-03-2011, 05:24 PM   #5 (permalink)
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Default Re: Blackberry Tour 9630

Call Verizon and see if they will send you a replacement if it is still under warranty.
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