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Old 01-04-2011, 06:48 PM   #1 (permalink)
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Hi there i recently bought a blackberry bold 9700 altho i am not sure if it is fake now as it has got the bold sign on the back of the phone and it also has the blackberry logo on the back and on one of the key functions and it also says blackberry just underneath the screen...i have tried downloading blackberry chat but it keeps saying my phone isn't connected to my pc even tho it is i really dont know what to do and not sure if the phone is fake or not i did see something about if your phone doesn't have a certain version then you need to download the up to date version of it...please please could someone help me out i'm not brilliant at this kind of thing but i will give anything a go i just want to beable to install blackberry chat so i can chat to friends on facebook
many thanks to ever helps me out with this problem i have
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Old 01-04-2011, 08:00 PM   #2 (permalink)
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Default Re: need help please

Please retype your message using some punctuation and capitalization. This not a text messaging forum. It is much too difficult to read and understand as you have written it.

Plus you will get a much better response if you make readable.

To start, do you have a BB data plan?
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Old 01-05-2011, 04:32 AM   #3 (permalink)
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Hi thankyou for replying back to me,not sure about a data pan do i have to contact my mobile phone company about that??
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Old 01-05-2011, 06:52 AM   #4 (permalink)
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Default Re: need help please

Yes. Call your mobile phone company and pay extra for the data service plan.
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Old 01-05-2011, 09:01 AM   #5 (permalink)
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Thankyou i will get on to that straight away,but after ive done that will that mean i will beable to install blackberry chat??
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Old 01-05-2011, 09:09 AM   #6 (permalink)
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Default Re: need help please

BlackBerry Chat? You mean BlackBerry Messenger?

Yes. Just make sure you buy and the carrier signs you up for the BlackBerry data service and not regular mobile data. There is a difference, and you want the plan specific for BlackBerry.
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Old 01-05-2011, 09:10 AM   #7 (permalink)
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Default Re: need help please

Chezza - not sure what you mean by "blackberry chat". If you are refering to blackberry messenger, then yes you should have that once you get your BB data plan.
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