01-09-2011, 02:59 PM
Join Date: Jan 2011
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| | Text messaging on Torch
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We just acquired two Torch 9800s, with a shared AT&T voice plan and separate data plans. Phone B works fine, seems to have all expected functions. Phone A, however, does everything except text messaging. That is, text messages sent to phone A never arrive and text messages sent from phone A are listed as "sent" but do not arrive on the target phone.
I have gone through the entries in the Setup and Options menus and submenus on both phones in great detail and they appear to be identical in all respects.
Any idea why phone A cannot text message? Do I need to exchange the device?