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-   -   Blackberry 9300 OS6 issue (http://www.blackberryforums.com/blackberry-help/243362-blackberry-9300-os6-issue.html)

bbdshuk 01-14-2011 11:33 AM

Blackberry 9300 OS6 issue
 
Hi

I have a blackberry 9300. recently i updated to os v6 after installation the touchpad stopped working on the menu screen but is fine everywhere else, I have tried to find info on a hard reset but everything i found was of no use, I decided to downgrade to v5 but it took me ages just to get the phone to appear on my pc and i didnt manage to downgradenow when i look in settings its says v 5.0.0.832 but the touchpad still does not work...any ideas??

I am quite the noob when it comes to blackberrys and phones in general so any help would be gratefully appreciated :)

tsac 01-15-2011 01:36 PM

Re: Blackberry 9300 OS6 issue
 
Welcome to the forums.

sounds like the OS may have corrupted the basic function. the link here may help resolve the issue. RIM indicates this will work for the touchpad and trackball issues.

KB10995-BlackBerry smartphone keyboard or trackball is not working


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