01-17-2011, 08:16 PM
Join Date: Mar 2005
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| | Re: MMS & Pictures issue
doing some reading at the RIM site
Thumbnails are not correctly displayed in the picture viewer on the BlackBerry Torch 9800 smartphone
In some rare instances, thumbnails of pictures shown in the pictures application on the BlackBerry Torch 9800 smartphone are not correctly displayed in the portrait (vertical) orientation. For example, the picture thumbnail appears as a blank or black image. When the picture is highlighted and opened by touching and clicking the trackpad, the full image is displayed correctly.
BlackBerry® Torch™ 9800 smartphone
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
To view the thumbnail of the picture, rotate the BlackBerry smartphone into the landscape (horizontal) orientation. The thumbnail will be correctly displayed.
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9810 BES Z10 on BES 9700 BIS