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Old 01-17-2011, 08:41 AM   #1 (permalink)
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Default Data Plan, Apps, and BBM

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Hey, I have a blackberry curve 9300. I am trying to get apps such as BBM and facebook to work, but when I try to add a contact on bbm it says pending, and when I try to use facebook it says I do not have a data plan which supports this. I do have a blackberry data plan though, according to vodofone. I am wondering also why their are no entries in the host routing table. I am also wondering why I recieved an email saying your device has been registered with the wireless network, and what this means.
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Old 01-17-2011, 08:47 AM   #2 (permalink)
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Default Re: Data Plan, Apps, and BBM

Make sure the data plan is a Blackberry data plan. It must be the data service specifically for Blackberrys.
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Old 01-17-2011, 08:49 AM   #3 (permalink)
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Default Re: Data Plan, Apps, and BBM

I've checked with vodofone, and it is a blackberry data plan
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Old 01-17-2011, 08:59 AM   #4 (permalink)
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Default Re: Data Plan, Apps, and BBM

Is mobile network turned on? Are you in range?

You should not have had to do anything. When the service is activated on your account and the service books pushed, it should all just work. Have you been able to setup an email address in BIS? Does the native BlackBerry browser work?

You might try resending service books. See How do I resend my service books? - BlackBerryFAQ.

After that, if no go, then I would call your service provider again and have them double check you account and make sure everything is configured correctly on their end.
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