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Old 01-17-2011, 03:22 PM   #1 (permalink)
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Default remove it policy

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i have a 9700 running os 4.6.0.247
i found these instructions on the blackberry site to remove it policy on my mac....

Method 4
Remove the IT policy from a Mac computer by using BlackBerry Desktop Software 1.0.

Important: This method can only be used on smartphones that are running BlackBerry Device Software 4.3 to 5.0.

Warning: This procedure deletes all data on the smartphone. Back up the data before performing this procedure. For more information on how to back up data, see KB18776.

Close the BlackBerry Desktop Manager, if it is open.
On the Mac computer, open Terminal.
Type cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/ and press ENTER.
Type ./bbdm resettofactory
Note: If the smartphone has a password, type the following command:

./bbdm -password <yourpassword> resettofactory

Note: <yourpassword> should be replaced with the password for the smartphone.



but... when i do this it doesnt work, on the second line in terminal i get this error.... -bash: wersdfyxc: No such file or directory


any ideas what i have done wrong?thanks
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Old 01-17-2011, 03:35 PM   #2 (permalink)
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Default Re: remove it policy

Did you try DM verion 2.
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